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Coronavirus Information: Vaccinations | Testing | Safety Policies & Visitor Guidelines | Appointments & Scheduling | FAQs

Schedule a COVID vaccine appointment

Schedule a COVID vaccine appointment: call us 8am to 5pm, Monday through Friday, at 267-758-4902.

What is an Health Information Exchange (HIE)?

Patients all over the country have benefitted from Health Information Exchanges (HIEs). An HIE brings together health professionals, including doctors, emergency care workers, hospitals and health insurance companies, for secure electronic sharing of your health information to support treatment, payment and operations. We believe that sharing information like this helps provide you with the best possible care.

How Can HIEs Lead to Better Care?

Sharing information through an HIE has been shown to:

  • Help providers work together to make better decisions about your care
  • Reduce the number of tests and procedures you may need
  • Give providers secure access to your medical history, so you don't have to bring your own records

Penn Medicine participates in two HIEs: HealthShare Exchange of Southeastern PA, the HIE serving our area, and CareEverywhere, the HIE operated through our electronic medical record system. Through these HIEs, your healthcare providers may:

  • Be notified when you are admitted to a hospital
  • Have access to a more complete medical history to identify treatment options and resources
  • Share your health information with providers who care for you outside of Penn Medicine
  • Share information with your insurance company for care coordination and payment purposes
  • Share information with public health officials when permitted by law
  • Identify research studies for which you may be eligible.

Opting Out or Back In

You can opt out of or back in to HIE participation at any time, for any reason.

Your health information may automatically be shared unless you let us know that you do not want to participate in Penn Medicine's HIE activities. To opt out or back in you may do one of the following:

Choosing to opt out only affects Penn Medicine's sharing of your information through an HIE. For example, even if you opt out, your Penn Medicine providers will still be able to share your health information outside Penn Medicine through other means in the course of treating you.

Opting out with Penn Medicine also does not prevent other entities involved in your health care from sharing your information with Penn Medicine. If you want other organizations to not send your information to Penn Medicine through an HIE, we encourage you to contact those organizations directly.


If you have any questions, please contact the Penn Medicine Privacy Office at 215-573-4492 or

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