Transforming patient care

From top-ranked hospitals to advanced virtual and home health services, Penn Medicine ensures that patients receive the highest quality care where and when they need it most.

Rethinking patient care for a changing world

Ever since Pennsylvania Hospital's founding in 1751, Penn Medicine has remained home to the world’s best physicians, nurses, and staff, all dedicated to providing exceptional, personalized care to every patient. Guided by real-time data, the latest science, and leading-edge technology, our care teams work together to address patients' needs from multiple expert viewpoints. Pharmacists, social workers, and nutrition and rehabilitation professionals are all part of the team—working together for you.

The right care, the right place, the right time

At Penn Medicine, our approach to patient care is guided by one simple principle: meeting patients where they are, both in terms of medical need and location. With a focus on convenience, accessibility, and personalized care, we’ve built a network that spans every stage of the health care journey. Whether you need emergency services, routine checkups, or long-term care, our teams work seamlessly across a variety of settings to ensure you receive the highest quality care. Across emergency departments, operating rooms, and clinics, our care teams put patients first in every setting.

  • Four integrated sites of care: hospitals, outpatient clinics, virtual care, and home care
  • 2.3 million + telemedicine visits since the start of the COVID-19 pandemic
  • 5.3 million + myChart by myPennMedicine patient portal messages in FY23
  • 716,699 Penn Medicine at Home visits in FY23

Many Penn physicians also see patients at the Children’s Hospital of Philadelphia and the Corporal Michael J. Crescenz VA Medical Center.

Through telemedicine, mobile apps, and remote monitoring, we provide greater convenience and safety, whether in our facilities or at home. We don’t just treat medical conditions; we treat people. Penn Medicine physicians and nurses get to know patients personally to ensure everyone receives the highest quality care wherever and whenever it’s needed most.

Female doctor talking to male patient in hospital bed

Hospitals

Our six hospitals in Pennsylvania and New Jersey rank among the best regionally and nationally.

A senior woman of african descent listens to her doctor explain the outcome of her most recent tests

Outpatient clinics

Hundreds of outpatient clinics and community health system alliances span the mid-Atlantic region. At 11 of these outpatient multispecialty sites, patients have convenient access to care across many disciplines, as well as laboratory testing and radiology services. An additional 26 locations across the region offer four or more specialties at a single location.

Mature woman using digital tablet for conversation with her doctor.

Telehealth

Our virtual care services meet patients where they are with telemedicine, mobile apps, and remote monitoring. Our connected health services build on Penn Medicine’s pioneering history in telemedicine, having opened one of the country’s first teleICU programs nearly 20 years ago.

Penn Medicine At Home nurses are greeted by patient at front door of her home

Home health

Our home health program includes skilled nursing services, rehabilitation therapies, health aides, palliative and hospice services, and social workers for eligible patients. A growing number of patients receive advanced health care including cancer care, infusion therapy, and post-surgical visits at home. The Penn Center for Community Health Workers pairs patients with community health workers who facilitate access to health and mental health resources.

A healthy culture for healthy patients

Our team understands that a supportive, collaborative environment means greater outcomes for patients. Penn Medicine is a place for more than 40,000 diverse and driven thinkers to work together in redefining what’s possible. Guided by our Blueprint for Quality and Patient Safety, our multidisciplinary team collaborates every day to achieve a safe, error-free environment for patients and their families.

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