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Coronavirus Information: Vaccinations | Testing | Safety Policies & Visitor Guidelines | Appointments & Scheduling | FAQs

Schedule a COVID vaccine appointment

Schedule a COVID vaccine appointment: call us 8am to 5pm, Monday through Friday, at 267-758-4902.

COVID-19 Visitation Restrictions

Restrictions to patient visitors at the Hospital of the University of Pennsylvania Hospital are currently in effect.

Hospital of the University of Pennsylvania

Visitor Guidelines for Inpatients

Effective August 5, 2021

HUP lobbyFamily caregivers are vital members of the care team. During the COVID-19 (Coronavirus) Pandemic, Penn Medicine seeks to maximize family caregiver presence while keeping patients, family caregivers, and staff safe.

Currently, patients may see one healthy family caregiver at a time between 9 am to 8 pm every day. Every family caregiver must wear a face covering during the entirety of their visit.

Family caregivers will not be allowed, and should not try to enter the hospital, if they:

  • Feel sick
  • Have COVID-19 or flu-like symptoms
  • Tested positive for COVID-19 within the last three weeks
  • Have been in contact with someone who has a pending COVID-19 test or who has tested positive for COVID-19 within the last two weeks
  • Have been asked to be on home quarantine or isolation
  • Are under the age of 18

Family caregivers must:

  • Complete symptom screening at entry. Family caregivers deemed to be at risk for or exhibiting signs of a Covid-19 infection will not be allowed to enter.
  • Wear approved face coverings that fully cover the nose and mouth. Masks with valves, gators, bandanas, gas masks or any masks that do not cover the nose and mouth are not permitted. A mask will be provided, if necessary.
  • Check in with the unit clerk when you arrive at your loved one’s care area.
  • Refrain from eating while in the hospital. Family caregivers may leave the hospital for meals, or other reasons, and return after eating.
  • Stay in the patient room for the entire visit, with the exception of leaving the room to use the bathroom, or at the direction of the care team.

We encourage you to connect with your loved one virtually through phone or video visits. Your loved one’s care team can help set this up or visit for patient and family video chat instructions. Thank you for your cooperation and understanding as we work together to keep our patients and our community safe.

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