Visitor Guidelines for Inpatients
Effective May 24, 2021
Family caregivers are vital members of the care team. During the COVID-19 (Coronavirus) Pandemic, Penn Medicine seeks to maximize family caregiver presence while keeping patients, family caregivers, and staff safe.
Due to increased rates of vaccination and a decrease in positive Covid-19 cases in the region, we are happy to be able to increase the presence of loved ones in the hospital. Beginning Monday, May 24, patients may see one healthy family caregiver at a time between 9 am to 8 pm every day. Every family caregiver must wear a face covering during the entirety of their visit.
Family caregivers will not be allowed, and should not try to enter the hospital, if they:
- Feel sick
- Have COVID-19 or flu-like symptoms
- Tested positive for COVID-19 within the last three weeks
- Have been in contact with someone who has a pending COVID-19 test or who has tested positive for COVID-19 within the last two weeks
- Have been asked to be on home quarantine or isolation
- Are under the age of 18
Family caregivers must:
- Complete symptom screening at entry. Family caregivers deemed to be at risk for or exhibiting signs of a Covid-19 infection will not be allowed to enter.
- Wear approved face coverings that fully cover the nose and mouth. Masks with valves, gators, bandanas, gas masks or any masks that do not cover the nose and mouth are not permitted. A mask will be provided, if necessary.
- Check in with the unit clerk when you arrive at your loved one’s care area.
- Refrain from eating while in the hospital. The cafeteria is currently open for staff only. Family caregivers may leave the hospital for meals, or other reasons, and return after eating.
- Stay in the patient room for the entire visit, with the exception of leaving the room to use the bathroom, or at the direction of the care team. Family caregivers are not currently permitted to visit the cafeteria or explore the hospital.
We encourage you to connect with your loved one virtually through phone or video visits. Your loved one’s care team can help set this up or visit pennmedicine.org/coronavirus for patient and family video chat instructions. Thank you for your cooperation and understanding as we work together to keep our patients and our community safe.