Appointments During COVID-19 How We Are Keeping You Safe: We've implemented new safety protocols for in-person appointments and procedures. We are continually evaluating patient care to improve treatment and reduce the risk of exposure to COVID-19. Telemedicine Appointments: Virtual video appointments are available for new and return patients. Call 215-316-5145 or request a callback. If you are a current Penn Primary Care patient, please continue to contact your care team for assistance.