- Escorting patients through campus to admissions, discharge or other buildings as requested.
- Bed Buddies – 1:1 assignment for companionship.
- Assistance with meal ordering.
- Rotating through the hospital with our Heart Cart, which is stocked with art supplies, magazines, puzzles, newspapers and games.
- Assisting with tray removal and lounge tidiness.
- Assembling patient guides, menus and other patient amenities such as quiet time packs.
- Pharmacy (pick up and drop off)
- Greeting and providing directors to visitors.
As a volunteer, you have the right to:
- Receive a clear, comprehensive job description.
- Receive training/tour of units.
- Accomplish meaningful and satisfying work.
- Be safe on the job.
- Feel comfortable about saying "no" to volunteer requests.
- Be consulted on matters that directly or indirectly affect you and your work.
- Receive feedback on your work.
- Receive recognition for your contribution.
- Be trusted with confidential information if it is necessary in order to do your job.
As a volunteer, you are expected to:
- Be reliable and punctual
- Be trustworthy
- Respect confidentiality
- Respect the rights of people you work with
- Have a non-judgmental approach
- Carry out the specified job description
- Give feedback (i.e. participate in evaluations when asked)
- Be committed to the program
- Undertake training
- Ask for support when it is needed
- Stay safe on the job
"I know what I went through and what my parents, sister and friends went through and I want to use my unfortunate experience to give back," After a life changing experience in 2013, Penn Medicine gave me a new lease on life for which I will be eternally grateful. After months upon months of rehabilitation and recovery, I learned from my family who stood by me, about the importance of patient care and how vital it is not just for the patient, but for all the family and friends who are there to support the patient. At such difficult times, even a simple word of compassion, a smile, or guidance navigating around the unit can make a remarkable difference in a hospital experience. It is for this very reason that I chose to volunteer in Patient Care at the TSICU to give back to the hospital that gave so much to me. Volunteering has opened a new door in my life. It has allowed me the opportunity to interact with people in distress and has been a rewarding and fulfilling experience. It is a way for me to extend my gratitude to the medical staff for what they did for me while I was in critical condition at the hospital.
"Although I have only been a volunteer at Penn Presbyterian Medical Center for 6 months, my experience here has been eye-opening. I have been exposed to a wide range of patients volunteering in the Emergency Department. As a recent college grad hoping to pursue medicine, I am always eager to observe our medical team seamlessly assess patients in our Level 1 Trauma Center. Not only are the doctors and nurses always welcoming, but they are also happy to teach and explain the care being provided. The countless opportunities to interact with patients, the medical team, and hospital staff have only affirmed my passion for this field!"
Highlights of Volunteer Services
For more information please contact Naimah.Cann@uphs.upenn.edu.