Twelve different Penn Medicine Clinical Care Associate (CCA) practices received level III certification for efforts to provide coordinated, efficient care through the Patient Centered Medical Home program run by the National Committee for Quality Assurance (NCQA). This Level III certification is the highest designation granted by the NCQA.

The Penn Medicine CCA practices include: Adolescent and Young Adult Associates, Chestnut Hill Family Medicine, Penn Medicine at Valley Forge (2nd fl.), Kennett Family Practice Associates at Kennett Medical Center, Penn Medicine at Limerick, West Chester Family Practice, Delancey Medical Associates and Executive Health, Internal Medicine at Mayfair, Penn Presbyterian Medical Associates at Penn Presbyterian Medical Center, Bala Cynwyd Medical Associates, PENNCare Medical Associates of Bucks County, and Internal Medicine Associates of Delaware County.

“Our CCA practices, providers and staff alike, deserve all the credit,” said Charles Orellana, MD, senior medical director, Clinical Care Associates. “This accomplishment speaks very highly of our practices’ commitment to improving patient care. The transformation the practices have gone through by optimizing their use of information technology to care for broad patient populations, assuring seamless coordination of care and enacting best practice workflows are all hallmarks of a true patient-centered medical home. Modernization of primary care in this very patient-centered approach is sure to lead to improved outcomes for our patients.”

The three-year designation comes from NCQA’s Physician Practice Connections—Patient-Centered Medical Home (PPC-PCMH) program, which uses evidence-based, patient-centered processes that focus on highly coordinated care and long-term medical professional-patient participatory relationships. The PMCH program strives to improve quality and efficiency of primary care by recognizing practices that support strong partnerships between patients and their clinicians, rather than looking at patient care solely as a series of office visits.

Research has shown promising results in advancing quality of care and decreasing costs by expanding access to more efficient and coordinated care. In this model, clinician-led “medical home” teams deliver patient care and coordinate treatment across the health care system. The medical home clinicians at these Penn Medicine practices exhibit the “benchmarks of patient-centered care, including open scheduling, expanded hours, and appropriate use of proven health information systems,” according to the NCQA. In addition to improving the patient experience, this program helps avoid unneeded hospitalizations and emergency room visits, which can save money for payers, purchasers and patients.

For a complete list of primary care medical practices and clinicians receiving this NCQA honor, visit

Penn Medicine is one of the world's leading academic medical centers, dedicated to the related missions of medical education, biomedical research, and excellence in patient care. Penn Medicine consists of the Raymond and Ruth Perelman School of Medicine at the University of Pennsylvania (founded in 1765 as the nation's first medical school) and the University of Pennsylvania Health System, which together form a $5.3 billion enterprise.

The Perelman School of Medicine has been ranked among the top five medical schools in the United States for the past 18 years, according to U.S. News & World Report's survey of research-oriented medical schools. The School is consistently among the nation's top recipients of funding from the National Institutes of Health, with $373 million awarded in the 2015 fiscal year.

The University of Pennsylvania Health System's patient care facilities include: The Hospital of the University of Pennsylvania and Penn Presbyterian Medical Center -- which are recognized as one of the nation's top "Honor Roll" hospitals by U.S. News & World Report -- Chester County Hospital; Lancaster General Health; Penn Wissahickon Hospice; and Pennsylvania Hospital -- the nation's first hospital, founded in 1751. Additional affiliated inpatient care facilities and services throughout the Philadelphia region include Chestnut Hill Hospital and Good Shepherd Penn Partners, a partnership between Good Shepherd Rehabilitation Network and Penn Medicine.

Penn Medicine is committed to improving lives and health through a variety of community-based programs and activities. In fiscal year 2015, Penn Medicine provided $253.3 million to benefit our community.