Penn Medicine Lancaster General Health is committed to creating the best possible work environment for each of our dedicated employees. Your feedback in our regular employee surveys is an essential piece of achieving that goal. We would like to share the results of our 2022 Employee Engagement Pulse Survey with you now.
First, thank you for your active participation in the survey. More than 70 percent of you – or 7,030 employees representing 445 work settings across LG Health – took the time to complete the survey. Your participation gave us great clarity on how you feel about our initiatives to improve your work environment, which is very helpful to us as we consider our next steps.
Like all organizations, we have opportunities for improvement. It will likely come as no surprise that according to the survey results, addressing burnout remains our greatest area of opportunity. In recognition of the direct correlation between staffing levels and burnout, decreasing vacancy rates will remain a top priority and health system goal.
Here are our some of our next steps, which will continue to evolve based on your feedback:
- We will continue to utilize external recruitment support so that each recruiter has an appropriate volume of requisitions and the support they need to ensure that we are filling requisitions as quickly and efficiently as possible.
- We will continue to enhance our well-being offerings, to include establishing a more formal well-being team and expanding our leadership well-being rounds.
- We will continue to closely watch the market for compensation needs within key roles and make adjustments as needed, to include a quarterly evaluation of the most critical roles.
- We will provide leaders with more tools and resources to continue to recognize employees and acknowledge their teams.
In addition to these opportunities, the survey highlighted several key strengths, including:
- Feeling supported by your team leader
- A sense of teamwork
- An openness to the changes we are making to improve your work environment
These strengths are critically important to creating the best possible work environment. We and your team leaders are committed to trying new things, but we will not be perfect. Some things will work, and some will not. That’s why your feedback is so important – so we know what is working! We ask that you continue to give us the chance as we strive together as a team to make progress.