Telehealth

In-person visits don’t always fit into your schedule, but your health is a priority. Our virtual care provides the expertise you need wherever you are.

A young woman implied to be on a video call at her dining room table holding a mug, smiling at her computer.

Remote health care for everyone 

Telehealth services make high-quality health care accessible to everyone. Whether you can’t travel, or your schedule is too full for an in-person visit, Penn Medicine providers meet you where you are.

Telehealth services tailored to you 

Whether your health-care need is minor or complex, we have experienced providers ready to see you for non-emergency issues from the comfort of home.

Virtual care at Penn Medicine 

Our virtual care services are convenient and flexible. Penn Medicine’s large network of providers offers you remote care to support your individual health.

Flexible options

Engage with a Penn Medicine provider using a computer, tablet, or smartphone. Choose a video visit or a phone call at a time that’s convenient for you.

Comprehensive virtual services

Virtual appointments are available for people of all ages needing non-emergency care. Whether you need to see a specialist or primary care provider (PCP), telehealth visits are an option.

Education and support

Access insights from our expert team of doctors, dietitians, nurses, pharmacists, and social workers. You can participate in virtual educational sessions and support groups that nurture your healing and recovery.

Experienced providers

With more than 9,000 Penn Medicine clinicians trained to provide telehealth services, you can trust our team to deliver comprehensive, efficient virtual care. Every day, we see thousands of patients virtually, giving us expertise in online care.

Choosing a telehealth service 

With so many options, you may wonder which Penn Medicine telehealth service is right for you. There are a few things to consider before scheduling a virtual appointment.

Consider the type of care you need

Your symptoms, condition, and urgency can determine which telehealth service is right for you.

  • Virtual primary care: Connect with a provider for mood symptoms, general health concerns, or chronic condition management.
  • Virtual OnDemand care: Get immediate care 24/7/365 for non-emergency issues like minor injuries, common infections, or sudden illness.
  • Specialty care: Schedule an online appointment with a provider with expertise in certain conditions.

Use technology you’re comfortable with

You can connect with your provider several ways using Penn Medicine telehealth platforms. You may use a tablet, smartphone, or computer. Some providers also communicate with you over phone calls and secure text messaging.

Make sure your telehealth appointment works with your preferred technology by checking with your provider’s office. Get more tips for a successful virtual visit.