Portrait of John J. Herman, the CEO of Penn Medicine Lancaster General HealthWe recently ended fiscal year 2022, which will likely be remembered as among the most difficult in our history. And yet, as all great organizations do, Penn Medicine Lancaster General Health ended the year with some tremendous successes.

Those successes include honoring the truly outstanding individual and team recipients of our CEO and Live Your Legacy awards. We also further strengthened our community commitment, removing lead from the first of what is expected to be at least 2,800 homes in Lancaster County through our Lead-Free Families program, as well as advancing other programs that address health inequities and social factors that affect our patients’ ability to achieve optimal health.

We brought a world of new clinical possibilities to Lancaster by delivering advanced services such as CAR T-cell immunotherapy locally. We also continued to expand patient access to our deep physician practice capabilities.

We implemented a number of initiatives designed to enhance your work environment, including significant additions to our well-being offerings, salary and wage increases, and the opening of the new Central Table Eatery at Lancaster General Hospital.

When we look back at a year like FY22, it’s understandable given these difficult times that we find opportunities for improvement. These include our performance on quality measures, such as certain types of infections in hospitalized patients and our patient experience scores. While we remain strong financially, due to significant economic pressures, we fell short of achieving our financial targets for the fiscal year.

As we begin fiscal year 2023, the results of our recent Employee Engagement Survey will inform our efforts to create a work environment that enriches your professional fulfillment and prioritizes your personal health and well-being. We will re-energize our focus on enhancing the quality, safety and convenience of the care we deliver, creating a culture of high reliability that is consumerism-centric. And as we continue our tradition of innovation and growth, we will also need to optimize expenditures and investments.

We will complete several important projects, including the Proton Therapy Center at the Ann B. Barshinger Cancer Institute, the new construction phase of the Emergency Department expansion at LGH and the opening of new primary-care locations.

We thank you for your efforts, which have helped LG Health remain strong and healthy throughout these challenging times. In the year ahead, we will all need to continue to Live Your Legacy, so that as we look back next year, we will again be able to celebrate our successes as we advance the health and well-being of the communities we serve.

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