A letter sent to Robin Obelmejias of the Perelman Endoscopy Suite

“I feel I need to personally thankyou for your professionalism and courtesy. I was very impressed by your personal attention; you taking time toexplain the procedure and taking away some of my personal fear. … I have been apolice officer for over 34 years and I have found that just listening tosomeone helps ease some of their issues… Your calm demeanor and professionalismreally helped me through this ordeal.  Ihave always felt that you can tell a person’s sincerity by how they respond toyour questions and treat you like a human being not a case load…. You can nowadd me to the list of your growing fan club.”

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