Penn Presbyterian Medical Center has protocols in place to maximize the safety of all who enter the hospital. These safety protocols include limiting visitors to accompany patients to appointments or see them in the hospital.
All Visitors Must
- Be 18 years or older
- Have their temperature checked at entry
- Wear a mask or face covering
- Practice social distancing
- Perform frequent hand hygiene
Visitation for Procedures
- Patients having a procedure will be allowed ONE visitor only.
- This includes Surgery (Penn Presbyterian Medical Center & Penn Medicine University City), Infusions, Cardiac Cath / Electrophysiology, Stress / Echocardiogram Tests, MRI, CT Scan, Interventional Radiology, and Gastroenterology / Pulmonary procedures. It also includes Radiation / Oncology treatments.
Visitation for Office Visits
- Patients for office visits (evaluation and management visits) are NOT permitted visitors unless they fall into one of the existing disabled or special needs exceptions:
- Disabled or special needs patients: One healthy designated support person essential to patient care for patients with disabilities that include compromised communication (Alzheimer's, Developmental Delays, Dementia, Traumatic Brain Injury, etc.). If provided the exception, the visitor must stay with the patient or in a designated waiting area for the entire visit.
- This applies to both Penn Presbyterian Medical Center and Penn Medicine University City.
Visitation for Inpatients
COVID 19 Patients:
- One healthy visitor is allowed to be present if death is imminent
- Visitors will be asked to put on/take off appropriate face covering or masks to ensure safety during visit.
On general non-COVID 19 inpatient units’ patients may have one visitor 11am – 6pm
- Visitors will be limited to one person at a time
- Visitors must remain in the patient room or at the bedside throughout their visit
- Visitors will be asked to conclude their visit and leave the hospital during patient procedures that occur in the room
- If a procedure occurs in the OR, the visitor (one) can wait in the designated surgical waiting area
- If the patient room has no available bathroom, staff will direct visitors to an appropriate bathroom
The hospital may make exceptions for non-COVID inpatients.
- End-of-Life: maximum of two people will be allowed at the bedside
- Patients whose designated support person is essential to their care (must remain at the bedside): one additional adult visitor will be allowed
We realize that these restrictions may create challenges, and we are very sorry for any difficulties they may cause. If you have questions or concerns, please contact Patient Experience for further assistance.
When entering Penn Presbyterian Medical Center, all patients and visitors are required to complete a health screening, which may include having your temperature checked and answering questions about your health, quarantine routines and any recent travel outside Pennsylvania. Any visitor who is presents with a temperature higher than 99.0 degrees (F), has a persistent cough, has/had exposure within the last 14 days to a COVID positive person or has traveled from a high-risk geographical area will not be permitted to enter the hospital under any circumstances.
While you’re in the hospital, you may have periodic monitoring.
To help maintain a healthy environment, we are requiring all patients and visitors to wear a face covering or mask at all times within Penn Presbyterian Medical Center. We ask that you bring your own face covering or mask to wear. If you do not have a face covering, we will provide one.
In addition to covering your face, you should practice social distancing and try to restrict your mobility as much as possible. When offered, please follow defined pathways for movement within Penn Presbyterian Medical Center.
Movement of Visitors
- We will continue to monitor inpatient visit exceptions and outpatient office visit exceptions and distribute updates to the entrances as needed.
- For procedural visitors, updates will not be required since these visitors will be permitted and no longer considered an exception.
- Visitors to the Heart & Vascular Pavilion, or Gastroenterology, will use the restrooms in those waiting areas, but should not be going to either the cafeteria or Freshii, which is consistent with our current policy that outpatients / visitors are not permitted in these areas.
- For dining and restroom needs on the inpatient units, visitors are asked to remain in the patient room. If the patient room has no available bathroom, staff will direct visitors to an appropriate bathroom. If there is a need for a visitor to have food immediately, the PGR office will have snack bags containing of crackers and peanut butter. The team on the floor can call the PGR office to have one delivered to the unit.