Currently, Penn Medicine has protocols in place to maximize the safety of all who enter our hospitals and facilities. These safety protocols include limiting visitors to accompany patients to appointments or see them in the hospital. We did not make this decision lightly, and thank you for your understanding. We will continue to evaluate our visitation policies in order to balance the needs of our patients and families with the need to limit exposure to COVID-19.
Due in part to different directives from the PA and NJ state governments, our hospitals and facilities are operating differently with regards to their visitor guidelines. Please visit the location website listed below for details about the visitation policy there.
For all outpatient appointments at any of our locations, no visitors are permitted to accompany patients, except when needed to help with care. If you feel you need help during your appointment, contact your provider’s office to ask whether you may have one healthy person over the age of 18 join you.
If someone drives you to your appointment, unless they are an approved companion, they will not be permitted to wait for you inside the lobby. They must wait for you outside the building until your appointment is complete.
All patients under 18 must have one healthy parent or guardian accompany them to outpatient appointments.
We realize that these restrictions may create challenges, and we are very sorry for any difficulties they may cause. If you have questions or concerns, please contact Patient and Guest Relations, and they can try to assist you.
When entering any Penn Medicine hospital or outpatient facility, all patients and visitors are required to complete a health screening, which may include having your temperature checked and answering some questions about your health and any recent travel. Any visitor who is sick, has a high risk of prior exposure or has traveled from a high-risk geographical area will not be permitted to enter any hospital or facility under any circumstances.
While you’re in the hospital or facility, visitors may have periodic monitoring.
To help maintain a healthy environment, we are requiring all patients and visitors to wear a face covering or mask at all times. We ask that you bring your own face covering or mask to wear. If you do not have a face covering, we will provide one.
In addition to covering your face, you should practice social distancing and try to restrict your mobility as much as possible.