Currently, Penn Medicine has protocols in place to maximize the safety of all who enter our hospitals and facilities. These safety protocols include limiting visitors to accompany patients to appointments or see them in the hospital. We did not make this decision lightly, and thank you for your understanding. We will continue to evaluate our visitation policies in order to balance the needs of our patients and families with the need to limit exposure to COVID-19.
Due in part to different directives from the PA and NJ state governments, our hospitals and facilities are operating differently with regards to their visitor guidelines. Please visit the location website listed below for details about the visitation policy there.
For all outpatient appointments at any of our other locations, no visitors are permitted to accompany patients, except when necessary to facilitate care. In those special circumstances, one healthy visitor, over the age 18, may be permitted.
We realize that these restrictions may create challenges, and we are very sorry for any difficulties they may cause. If you have questions or concerns, please contact Patient and Guest Relations, and they can try to assist you.
When entering any Penn Medicine hospital or outpatient facility, all patients and visitors are required to complete a health screening, which may include having your temperature checked and answering some questions about your health and any recent travel. Any visitor who is sick, has a high risk of prior exposure or has traveled from a high-risk geographical area will not be permitted to enter any hospital or facility under any circumstances.
While you’re in the hospital or facility, visitors may have periodic monitoring.
To help maintain a healthy environment, we are requiring all patients and visitors to wear a face covering or mask at all times. We ask that you bring your own face covering or mask to wear. If you do not have a face covering, we will provide one.
In addition to covering your face, you should practice social distancing and try to restrict your mobility as much as possible.
Penn Medicine Coronavirus Hotline
If you have any questions about the novel coronavirus and COVID-19 disease, please call our toll-free hotline at 833-983-1350.