Patient safety and clinical quality

Measuring what matters: Penn Medicine’s commitment to quality and safety.

At Penn Medicine, we believe that informed patients are empowered patients. Our dedication to your safety, well-being, and access to information are at the core of everything we do.

Our Blueprint for Quality and Patient Safety guides our work and holds us accountable for consistently improving care quality, safety, and outcomes for our patients and their loved ones.

The blueprint has three main goals:

Exceptional patient experience

We strive to deliver exceptional care everywhere. Learn how we are improving the experience in our hospitals, doctors' offices, and even within the comfort of patients' own homes.

Safe care always

We are on a journey to become a high reliability organization. Learn about how we are dedicated to creating reliable processes and following best practices to keep our patients, families, and staff safe at all times.

Excellent outcomes with patients in mind

We aim to achieve the best possible outcomes for each patient, including those with conditions that need more advanced care. Learn how we provide evidence-based care that is tailored to help patients meet their specific goals.

Measuring, improving health in Philadelphia neighborhoods

Penn Medicine is proud to be part of a city defined by its vibrant communities. Together, we’re building on Philly's strengths while working to meet the challenges our neighbors face. Learn how we are using data to identify and address the health issues facing our city.

Equitable healthcare for all

We believe that equitable, high-quality health care should be available to every patient. Learn how we are committed to equitable healthcare.