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Carol Chou, MD

Carol Chou, MD Physician

Associate Professor of Clinical Medicine

Dr. Chou is employed by Penn Medicine.

About Dr. Carol Chou

Recognized by America's Top Doctors, 2015 - 2017

Recognized in Philadelphia magazine's May 2018 Top Docs issue

Patient Satisfaction Ratings

Patient Rating Breakdown

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Penn Medicine.

Overall Ratings

Clinical Specialties


  • Internal Medicine

Programs & Centers:

Board Certification:

  • Internal Medicine, 1995

Description of Clinical Expertise

I received fellowship training in healthcare communication 2008-2014 from the American Academy on Communication in Healthcare (now Academy on Communication in Healthcare). I am currently serving a 3 year term as the Co-Director of the Academy's faculty-in-training program.
I am certified by the Academy on Communication in Healthcare to teach relationship-centered communication skills workshops nationally.
I am trained in delivering and teaching a variety of provider-patient communication skills such as behavior change counseling, breaking bad news, and managing high-stakes challenging encounters including end-of-life communication and pain and opioid management. I teach these skills to residents and faculty at Penn as well as across the country.
I serve as a coach to faculty and trainees at Penn on communication skills and professionalism lapses.

Practice Locations and Appointments

Insurance Accepted

  • Aetna US Healthcare
  • Amerihealth Caritas
  • Amerihealth Caritas Medicare
  • Cigna
  • Cigna HealthSpring
  • Clover Health Plan
  • CVS Health
  • Devon Health Services (Americare)
  • Gateway Health Plan
  • Geisinger Health Plan
  • HealthAmerica / HealthAssurance, a Coventry Plan
  • HealthPartners
  • HealthPartners Medicare
  • HealthSmart
  • Highmark Blue Shield
  • Horizon Blue Cross Blue Shield of New Jersey
  • Humana / Choicecare
  • Independence Blue Cross (Keystone East)
  • Intergroup
  • Keystone First
  • Keystone First Medicare
  • Multiplan
  • NJ Medicaid
  • NJ Qualcare
  • Oxford Health Plan
  • PA Health and Wellness (Centene) Medicare
  • PA Medicaid
  • PA Medicare
  • Preferred Health Care/LGH
  • Rail Road Medicare / Palmetto GBA
  • Remedy Partners at Penn Medicine
  • Tricare
  • United Healthcare
  • UnitedHealthcare Community Plan
  • US Family Health Plan
  • Veterans Choice Program

Education and Training

Medical School: Columbia University
Residency: University of Chicago Medical Center


American Academy for Communication in Healthcare (now Academy on Communication in Healthcare), National

Hospital Affiliation

Dr. Chou is employed by Penn Medicine.

Hospital Privileges:

  • Hospital of the University of Pennsylvania: Has privileges to treat patients in the hospital.
  • Penn Presbyterian Medical Center: Has privileges to treat patients in the hospital.
  • Pennsylvania Hospital: Has privileges to treat patients in the hospital.


Selected Publications:

Chou, C.: Obesity Women's Health Care Clinical Vignettes : 325-332,2000.

Chou, C.: An Alternative Cause and Treatment of Hemolysis Journal of General Internal Medicine 14 (2): 172,1999.

Chou, C.: Evaluation and Treatment of Hypertension Rheumatic Disease Clinics of North America : 521-537 (Chapter 3),1999.

Academic Contact Info

Penn Internal Medicine Associates at the Science Center
3701 Market Street
7th Floor, Suite 741

Philadelphia, PA 19104
Phone: (215) 349-5200
Patient appointments: 800-789-7366 (PENN)

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