good person

she was just overall helpful and very pleasant to speak with

leandra was professional, caring, and understanding. she made the appointment feel comfortable for me to open up about my issue.

same reason as previously written. she also acknowledged my knowledge, questions and concerns. she was very neutral when i was making my decision for a procedure, and explained each option thoroughly with no bias but at the same time explained the importance of each and the pitfalls of not doing a complete plan of procedures.