iam satisfied with the answer she gave me

he spoke clearly explaining my options and gave me the time for me to ask questions

explained procedure clearly and thoroughly

focused on my concerns, appropriate referrals and follow-up.

jennifer gave clear directions what was going to take place today and the testing went very well

the experience was good- although i was a bit nervous about the appointment, she put me at ease and went through the tests with great expertise

took the time to answer my questions and clarify my test results

she was very calming for me and very kind. she was marvelous!

penn is fortunate to have such a caring employee as ms. rotz

competence, superb professional engagement and i left with a resolution to my problem.

he was prompt and he reviewed my file because he knew exactly what my complaint was and what i was there for

i could tell she was experienced with this. she knew what parts of the visit may be uncomfortable and always made sure i wanted to continue

dr rotz took her time answering questions and i never felt rushed.

could not give me a direct reason for one of my ear conditions

she explained all of the procedures so i could understand what she was doing.

jennifer was very friendly, competent and knowledgeable!

i felt understood and everything was explained well.

very professional, competent and supportive.

attentive to my problem and treatment was ordered.

dismissive, did not address how to manage or even discuss symptoms as they relate to menaires. also heard him complaining about having to see a female patient right after he saw me. whether discussing me or not, it was a bad look. will not recommend and likely will not return to see him.

i have 20 grandchildren i will let my family know that she is the best ent doctor that can be i will recommend her to anybody in my family or any friends that i know

she did a great job providing care and conducting the hearing test

didn't rush and provided good info to set expectations

clear instructions and explanation of results

i actually referred someone to her today.

he studied the mri and then explained his opinion to me

none, except the nurse provider got the wax out of my ears, which was a real gift!

she was so kind and thoughtful. sadly, i am a rn and not all the doctors etc. are like this.

i was nervous about the testing and her calm demeanor and concern made the testing rather pleasant.

jen is a skilled professional and one of the best at doing her job.

very understanding, took time to explain and ensured i understood. i also got time to ask questions and tell my side of things. very nice, friendly, and personal.

jennifer was very nice. she explained everything well from the test to giving me the results.

she was professional but kind. she took the time to answer all of my questions. i was not rushed.

good doctor and explained things well. very professional and nice!

very thoughtful and helpful with questions and answers

test not properly administered and results not explained. need a written report on evaluation. really poor evaluation and service.

he gets right down to business and makes you feel like you are in good hands.

explained my results in detail but accessible language

was thoroughly explaining whss as t i need to do next.

it was a great experience for a problem that has been causing me some anxiety.

she met my needs in a no nonsense kind of way but was friendly and explained the testing very well before we would complete each section.

thorough in responding to questions. great in outlining next steps.

jennifer did good job explaining the purpose of each test as they performed.

he was very thorough and easy to talk to.

abrupt,opinionated and aggressive in his delivery of letting me know of his 40 years of being an ent physician

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Otorhinolaryngology

Ear, nose, and throat (ENT)

Audiology, hearing, and balance

General otolaryngology

Center for Adult-Onset Hearing Loss

Otology and neurotology

Penn Otorhinolaryngology: Head & Neck Surgery website                                                                                                                                                                                                          

Head and Neck Surgery                                                                                                                                                                                                                                          

Rotz, Jennifer

494 Ratings, 199 Comments

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Penn Otorhinolaryngology - Head and Neck Surgery Radnor

Penn Otorhinolaryngology - Head and Neck Surgery Perelman

Penn Medicine RadnorGround Floor, Suite G-102145 King of Prussia Road, Radnor, PA, 19087

Perelman Center for Advanced MedicineSouth Pavilion, 3rd Floor3400 Civic Center Boulevard, Philadelphia, PA, 19104

About me

What my patients think about me

494 reviews

Insurance accepted

Medicare - Pennsylvania

Rail Road Medicare/Palmetto GBA

My Locations

Penn Otorhinolaryngology - Head and Neck Surgery Radnor

Penn Otorhinolaryngology - Head and Neck Surgery Perelman

Penn Medicine hospital privileges

Qualifications and experience

Programs

Treatments and Conditions

About me

What my patients think about me

494 reviews

Insurance accepted

Medicare - Pennsylvania

Rail Road Medicare/Palmetto GBA

My Locations

Penn Otorhinolaryngology - Head and Neck Surgery Radnor

Penn Otorhinolaryngology - Head and Neck Surgery Perelman

Penn Medicine hospital privileges

Qualifications and experience

Programs

Treatments and Conditions

17Conditions

1Treatments