News Release

PHILADELPHIA—Members of the teams running and innovating technology used at Penn Medicine will be presenting at HIMSS 2024, the flagship conference of the Healthcare Information and Management Systems Society. Among the topics they’ll tackle is introducing artificial intelligence (AI) into a health system and the challenges posed by implementing information technology systems into a brand-new hospital building.

Below is a summary of each of their topics and where to find them:

Anna Schoenbaum, DNP, MS, RN-BC, FHIMSS, vice president of Applications and Digital Health

Session: “The Healthcare AI Evolution: A Roadmap for Success”

Time & Place: March 11, 9:15—10 a.m. EST, Hall F

Schoenbaum will take part in a panel discussion aimed at serving as a guide for what it takes and what to consider when attempting to integrate AI into health system operations. Those considerations run the gamut from deciding whether it’s better to buy an AI solution or to build one in-house, where and how to invest in the AI solution that is chosen, and what to think about when it comes to long-term success.


Session: “A Continuous Pursuit of Excellence: Leveraging Strategy, Operations, and Financial Acumen to Drive Growth”

Time & Place: March 11, 3—3:45 p.m. EST, Hyatt | Regency Ballroom Q

Speaking to what it takes to grow an organization’s technical structure, Schoenbaum will focus on why it’s important for IT teams to center their efforts on the values of the people they serve. Her talk will also identify what attributes make teams successful in their pursuit of organizational excellence.


Paul J. Williams, CHCIO, CDH-E, associate vice president of Information Services Infrastructure Technology, and Greg Shuster, MBA, MSEE, director of Network Engineering and Operations

Session: “Penn Medicine: Maintaining and Optimizing Healthcare Operations”

Time & Place: March 12, 2:15—2:35 p.m. EST, Cyber Theater A | Hall A | Booth 1601

A critical piece of the opening of the Pavilion, the newest hospital building at the University of Pennsylvania Health System that came online in October 2021, was getting all of the technology in it to work from day one. Williams and Shuster will go over lessons learned from the years-long preparation process for the opening of the building, how they supported high-quality clinical operations from the first minute, and what can be learned more broadly from the experience.


Expert Interviews

To arrange an interview with any of those speaking, please contact Frank Otto in the Penn Medicine Communications Office ( or 267-693-2999).


Penn Medicine is one of the world’s leading academic medical centers, dedicated to the related missions of medical education, biomedical research, excellence in patient care, and community service. The organization consists of the University of Pennsylvania Health System and Penn’s Raymond and Ruth Perelman School of Medicine, founded in 1765 as the nation’s first medical school.

The Perelman School of Medicine is consistently among the nation's top recipients of funding from the National Institutes of Health, with $550 million awarded in the 2022 fiscal year. Home to a proud history of “firsts” in medicine, Penn Medicine teams have pioneered discoveries and innovations that have shaped modern medicine, including recent breakthroughs such as CAR T cell therapy for cancer and the mRNA technology used in COVID-19 vaccines.

The University of Pennsylvania Health System’s patient care facilities stretch from the Susquehanna River in Pennsylvania to the New Jersey shore. These include the Hospital of the University of Pennsylvania, Penn Presbyterian Medical Center, Chester County Hospital, Lancaster General Health, Penn Medicine Princeton Health, and Pennsylvania Hospital—the nation’s first hospital, founded in 1751. Additional facilities and enterprises include Good Shepherd Penn Partners, Penn Medicine at Home, Lancaster Behavioral Health Hospital, and Princeton House Behavioral Health, among others.

Penn Medicine is an $11.1 billion enterprise powered by more than 49,000 talented faculty and staff.

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