The staff of the PAH Welcome Desk andSecurity Services are usually the first people patients and visitors encounterwhen entering the Hospital. These staff members literally serve on the frontlines of patient care.

The Welcome Desk and Security Services formeda shared governance committee this year and launched an Employee of the Month Award. Recipientsare staff members that have been chosen because they exhibit compassion towardspatients, visitors and coworkers. They are customer-focused role modelsfor Relationship-Based Care and dedicated employees who display teamwork withcolleagues throughout the Hospital.

The following individuals have been selectedso far for 2013:


Donna Fragala – January 

 Barbara-Bowman                 Barbara Bowman – February



Darryl Randolph – March 




                                                                        Mary Feehan – April 



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