Preparing to visit Penn Medicine University City 

Safety

Penn Medicine has processes in place to maximize the safety of all who enter our hospitals and facilities. These safety policies include limiting the number of people accompanying patients to appointments or seeing them in the hospital. Please view our current visitor policy.

Arrival

• Please arrive at Penn Medicine University City at least 15 minutes before your scheduled appointment. This will give you time to navigate to your appointment location.
• If driving, please arrive in the area at least 30 minutes early so you have enough time to park and walk to your appointment. If you are more than 30 minutes late, you may be asked to reschedule your appointment.
• If at any point you get lost or need assistance, stop by our welcome desk in the lobby on the ground floor. Our front desk staff is ready to help you.

What to bring with you

When visiting Penn Medicine University City, please bring only necessary items with you. Items you will need for your visit include:

• Valid photo identification
• List of medications with doses and frequency
• Health insurance and prescription insurance information
• List of doctors and relatives with phone numbers and email addresses
• Outside medical records (referring physician office notes and relevant laboratory, imaging, pathology reports)
• Medical equipment, if necessary

Your care team will let you know if there are specific items you’ll need for your appointment, such as copies of imaging or test results. Please do not bring valuables such as jewelry and electronics.