Lancaster General Hospital Level 1 Trauma Center visitor policies
Visiting hours
As you visit, thank you for being sensitive to our patients’ need for rest — an important part of the recuperation and healing process.
We offer 24-hour open visitation, with preferred visiting hours from 11 a.m. to 8:30 p.m.
Children must have adult supervision, and children younger than 12 are kindly restricted from visiting the following units:
- 5 Lime-left (Trauma Neurological Unit). Immediate family only. No visitors between 2 a.m. and 4 a.m. and 2 p.m. and 4 p.m., please.
- 6 Lime-left (Medical ICU) & 6 Lime-right (Surgical ICU). Only one quiet visitor by the bedside is allowed between 2 and 4 p.m. and 10 p.m. and 6 a.m.
- 6 North (Intermediate Intensive Care Unit). Preferred visiting hours are 9 a.m. to 9 p.m.
If you have questions or concerns, please call 717-544-5511.
Masking guidelines
Updated Feb. 4, 2026
To help keep everyone safe, patients, visitors, and staff must wear masks in areas where patients with weakened immune systems receive care. This includes:
- Emergency Department and urgent care waiting rooms
- Dedicated cancer, radiation oncology, and transplant clinics
- Infusion centers
Anyone who wants to wear a mask is welcome to do so. If you have a cough, runny nose, or other respiratory symptoms, you must wear a surgical mask while inside Penn Medicine facilities.