Lancaster General Hospital Level 1 Trauma Center visitor policies
Visiting hours
As you visit, thank you for being sensitive to our patients’ need for rest — an important part of the recuperation and healing process.
We offer 24-hour open visitation, with preferred visiting hours from 11 a.m. to 8:30 p.m.
Children must have adult supervision, and children younger than 12 are kindly restricted from visiting the following units:
- 5 Lime-left (Trauma Neurological Unit). Immediate family only. No visitors between 2 a.m. and 4 a.m. and 2 p.m. and 4 p.m., please.
- 6 Lime-left (Medical ICU) & 6 Lime-right (Surgical ICU). Only one quiet visitor by the bedside is allowed between 2 and 4 p.m. and 10 p.m. and 6 a.m.
- 6 North (Intermediate Intensive Care Unit). Preferred visiting hours are 9 a.m. to 9 p.m.
If you have questions or concerns, please call 717-544-5511.
Masking guidelines
Updated Dec. 31, 2025
There are high rates of flu and other respiratory viruses in our region. To help keep everyone safe, patients, visitors, and staff must wear masks in areas where patients with weakened immune systems receive care. This includes:
- Emergency Department and urgent care waiting rooms
- Dedicated cancer, radiation oncology, and transplant clinics
- Infusion centers
Anyone who wants to wear a mask is welcome to do so. If you have a cough, runny nose, or other respiratory symptoms, you must wear a surgical mask while inside Penn Medicine facilities.