Chester County Hospital visitor policies

Hospital visiting hours are from 9 a.m. to 9 p.m. every day. Please review their department-specific guidelines before your visit.

• The number of visitors depends on the needs and comfort of the patient. Nursing staff and/or the clinical team may limit the number of visitors if it is disruptive to the healing environment.
• One visitor may remain overnight (24/7 visitation).
• There is no age restriction, however, children 15 and younger must be accompanied by an adult.

All visitors must check in at the Main Entrance to confirm their destination.

We are committed to taking great care of your loved ones. To do that our teams need to be treated with respect. As described in our Code of Conduct, disruptive behavior is not acceptable and will not be tolerated.

Managers may approve exceptions in certain circumstances within departments. If there is an issue or question as to whether a visitor may come into the hospital, the Nurse Manager (or designee) will be contacted.

View our current masking guidelines for all Penn Medicine practices and hospitals.

• Visiting hours are daily from:
• 11 a.m. to 3 p.m.
• 4 to 7 p.m.
• 8 to 8:30 p.m.
• Visitation is not permitted from 3 to 4 p.m. and 7 to 8 p.m.
• Only two visitors at a time.
• No children younger than 13 are permitted in the CCU. This is for their protection and the protection of our patients. Age restriction is subject to change.
• Please do not bring food and drink into the patient’s room as a courtesy to our patients who cannot eat.
• Chester County Hospital is a smoke-free campus. Please refrain from smoking on the hospital campus or related properties.
• Flowers and latex balloons are not allowed in the CCU to prevent allergic reactions.
• Please do not use cell phones and pagers while in the CCU to avoid disrupting patient care.

To protect our patients’ privacy and respect their dignity, the CCU is a locked unit. To request access to the CCU, please use the hospital phone in the waiting room outside the unit and then follow the directions posted above the phone. Once permitted to come in, please stand at least 10 feet away from the doors. The doors will not open if you are standing too close. Please refrain from pulling and knocking on the doors.

• We will make every effort to keep one healthy visitor with a patient in the emergency department. If our waiting room reaches capacity we may ask visitors and support people to wait in an alternate location until the patient moves into a room. Two healthy support people can remain with the patient once they move to an ED room.
• Patients with special needs, a neurocognitive condition, or behavioral concerns may have one healthy caregiver, parent, or guardian remain with them.
• One family member or guardian should stay with a pediatric patient (17 or younger) until they are placed in a treatment room. Once the patient is in a room, two family members or guardians may stay with them.
• Emergency department visiting hours are not restricted.

Patients may have one visitor at a time. Visitors must be 14 or older.

Hospital visiting hours are from 9 a.m. to 9 p.m. every day.

Number of Visitors

• The number of visitors depends on the needs and comfort of the patient. The nursing staff and/or medical team may limit the number of visitors if it is disruptive to the healing environment.
• One visitor may remain overnight (24/7 visitation).
• There is no age restriction, however, children 15 and younger must be accompanied by an adult.

One support person with permission may stay overnight. Visitors are limited to three people at a time.

• Antepartum: Patients may have three adult visitors; switching is permitted. Children of the patient may visit during visiting hours with supervision.
• Labor & Delivery/Triage: Patients may have three adult visitors (age 16 or older, doula not included), no switching. The designated visitors will receive a bracelet on arrival to L&D and will be required to wear and present the bracelet each time they leave and come back to the unit.  No children are permitted to visit laboring or delivered patients in Labor & Delivery.
• Post-delivery readmission: Patients may have three adult visitors (age 16 or older) with no switching. Children of the patient may visit with supervision. Patients readmitted for magnesium therapy may have their newborn with them as long as there is always a support person at the bedside as the primary caregiver for the newborn.
• Maternity: Patients may have three adult visitors, including the support person. The unit will have quiet time from 2 to 4pm every day. During quiet time visitors are not allowed, with the exception of the support person. Siblings are welcome during visiting hours.
• NICU: Patients may have two visitors at a time. A parent or support person who has a bracelet must accompany all adult visitors. Children 15 and younger are not permitted in the NICU.
• Maternal-Fetal Medicine (outpatient site): One adult visitor may accompany the patient. They may bring a child, if needed, but the child must remain with an adult at all times/be in a stroller if of appropriate age.
• OB clinic: No restrictions.
• Pediatrics: Patients may have three visitors at a time. An adult must accompany visitors who are younger than 16. Siblings are welcome during visiting hours. Two parents or support people who are 18 or older are welcome to spend the night with the patient.

There may be no more than two visitors at the patient’s bedside at a time. Exceptions may be made.

Visitor guidelines for COVID patients are as follows:

• One caregiver or visitor and one alternate individual can visit throughout the hospital stay.
• These two designated people are the only two visitors allowed throughout the entire hospital stay.
• Only one of the two designated individuals, either the main caregiver or visitor, or the alternate may visit on any given day, but not both.
• All visitations should be arranged in advance with the nursing staff on the nursing units caring for the COVID patient. For some patients undergoing specific treatments, visitation may not be allowed.
• End of life: Exceptions at the unit level may be made on these occasions and ideally in advance.
• The visitor for a COVID patient must put on full Personal Protection Equipment (PPE) including gown, gloves, medical mask, eye protection/face shield when they reach the unit. The visitor will be instructed that they may not remove the PPE while in the patient’s room for the safety of themselves and their family. The visitor will need to leave if they are observed removing PPE.