Navigating Hospital of the University of Pennsylvania

Our Ambassadors in Royal Blue provide maps, wayfinding guidance, patient and visitor escorts, wheelchair and walking support, and general information about the hospital to patients and visitors. Find an Ambassador wearing a royal blue uniform on the ground floor inside the main entrance and on the first floor of the Silverstein building. Or call the Ambassador phone line at 267-292-7264.

The Hospital of the University of Pennsylvania's main entrance is on 34th Street, just south of Spruce Street.

The Hospital's emergency department is in the Hospital of the University of Pennsylvania - The Clifton Center for Medical Breakthroughs. Access the ED from Convention Avenue.

Connector (first floor)

Follow the Connector to the appropriate elevator and take the elevator to your destination.

Patient rooms

• 560–591 — Founders elevator
• 630-648 — Ravdin elevator
• 650–671 — Dulles elevator
• 701–722 — Silverstein elevator
• 801–826 — Silverstein elevator
• 875–886 — Founders elevator
• 901–930, 951–955 — Silverstein elevator
• 931–949, 956–958 — Ravdin elevator
• 960–983 — Founders elevator
• 1001–1030 — Silverstein elevator
• 1035–1056 — Rhoads elevator
• 1060–1084 — Founders elevator
• 1101–1130 — Silverstein elevator
• 1160–1186 — Founders elevator
• 1201–1230 — Silverstein elevator
• 1260–1289 — Founders elevator
• 1460–1489 — Founders elevator
• 2001–2022 — Rhoads elevator
• 3001–3026 — Rhoads elevator
• 4001–4026 — Rhoads elevator
• 5001–5024 — Rhoads elevator
• 6001–6026 — Rhoads elevator
• 7001–7026 — Rhoads elevator

Hospital destinations

• Antenatal testing — Silverstein elevator
• Apheresis and infusion — Ravdin elevator
• Cafeteria — Founders/Silverstein elevator
• Cardiac cath lab — Founders elevator
• Coagulation Lab — Founders elevator
• Helen O. Dickens Center for Women's Health — Gates elevator
• Electrophysiology lab — Founders elevator
• Genetic counseling — Silverstein elevator
• Inpatient ECHO — Rhoads elevator
• Intensive Care Nursery — Silverstein elevator
• Labor and delivery — Ravdin elevator
• Maternal Fetal Medicine — Silverstein elevator
• Neurodiagnostic lab — Ravdin Elevator
• Obstetrical ultrasound — Silverstein elevator
• Occupational medicine — Ravdin elevator
• Pathology — Founders elevator
• Perinatal evaluation — Ravdin elevator
• Phototherapy — Gates elevator
• Pre-Op registration — Ravdin elevator
• Radiology — Dulles elevator
• Second stage recovery — Ravdin elevator
• Sleep medicine — Gates elevator
• Surgical family lounge — Dulles elevator
• Travel medicine — Ravdin elevator
• Valet — Ravdin Elevator

The Hospital of the University of Pennsylvania on-site pharmacy offers services including comprehensive medication management consultations, medication delivery for patients with chronic illnesses, prescription issue resolution, and 24/7 assistance. It also provides dedicated support for patients in the hospital, working closely with patients’ care teams. Learn more about the Hospital of the University of Pennsylvania’s on-site pharmacy.

The Family Caregiver Center is open 8:30 a.m. to 5 p.m. Mondays through Fridays on Ravdin 1 in the Dr. Bernett L. Johnson Jr. Mezzanine at the top of the escalator.

The Center is a space for families and caregivers to relax and unwind during a loved one’s hospital stay. We offer:

• refreshments
• a massage chair
• business center
• children’s area
• library
• shower access
• gym passes
• and more

For more information, call 215-662-4898.

We honor the diverse spiritual, cultural, and religious needs of our patients, visitors, and employees. Our chaplains are specially trained professionals who provide spiritual and emotional support during your hospital stay.

How we can help

Our chaplains are available 24 hours a day, 7 days a week to provide support with:

• Navigating conflicts between personal beliefs and life circumstances
• Coping with major life transitions and changes
• Addressing feelings of grief, anger, isolation, or abandonment
• Ethical decision-making and difficult choices
• Spiritual pain or distress that may be difficult to express
• Adjusting to a new or life-altering diagnosis
• Connecting with religious and spiritual resources
• Exploring meaning, purpose, and life's challenges
• Questions about spiritual, philosophical, or religious identity
• Supporting personal, cultural, and religious practices and rituals

Contact spiritual care

Ask your healthcare provider to contact a chaplain at any time. 24/7 Chaplain support call or text the on-duty chaplain: 215-239-4109. Contact the Spiritual care office Monday through Friday, 8:30 a.m. to 4:00 p.m. please call: 215-615-5439.

Prayer, reflection and meditation spaces

Patients, families, and visitors are welcome to use our quiet spaces for prayer, reflection, and meditation:

• Interfaith Chapel – 1st Floor, Dulles Building
• Griswold Family Interfaith Chapel and Reflection Room – Ground Floor, Clifton Center

Available 24/7

Spiritual Care Services are available around the clock to support you and your loved ones whenever the need arises.