When you become more empowered with knowledge, you can assess health care providers on quality and outcomes as well as the experiences of patients who get their care at a particular organization. A relationship between a you, your hospital and your care delivery team is sealed the moment you experience the service that is being delivered. 

Penn Medicine reviews all patient feedback, allowing us to improve where needed to deliver the best patient, family and friend experience.

  • Patient Safety

    There are specially-trained patient safety professionals who are assigned throughout Penn Medicine to provide expert assistance and resources.

  • Patient Satisfaction

    Penn Medicine offers the opportunity to voice your opinions on patient satisfaction.

  • Patient Rights

    View your Patient Bill of Rights, available in various languages.

  • Patient Responsibilities

    Patients are to act in accord with Penn Medicine policies, rules, and regulations.

  • Advance Directives

    Written instructions regarding a patient's medical care preferences, to ensure that a patient's wishes are carried out even when they are unable to communicate clearly.

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