Scheduling an Appointment

How do I make an appointment to see a thyroid specialist?

To make an appointment to see a thyroid specialist at Penn Medicine, please call 800-789-7366 (PENN). Please let the scheduler know what condition you are being referred for and also the location where you would like to be seen.

How do I schedule an appointment at the Thyroid Nodule Clinic in the Perelman Center for Advanced Medicine?

This clinic is for patients who were recommended to have a biopsy. If you are not sure you need or want a biopsy, or have had a recent biopsy, please call 1-800-789-7366 (PENN) to schedule a new patient consultative visit and not an appointment in the Thyroid Nodule Clinic.

To schedule an appointment at the thyroid nodule clinic, please fax the following to Susan Mandel, MD c/o Rashawnda Sillah at 215-614-0418:

  • Name
  • Contact information including phone number and address
  • Copy of most recent thyroid function blood test results
  • Thyroid ultrasound report

Your information will be reviewed to determine if you can be directly scheduled into a biopsy appointment. If review of the records does not clearly indicate that a biopsy should be the next immediate step, you will be scheduled for a comprehensive evaluation by one of our endocrinologists.

How do I reschedule or cancel an appointment?

If you need to reschedule or cancel an appointment, please call 1-800-789-7366 (PENN).

Please try to give at least 48 hours’ notice prior to your scheduled appointment.

Preparing for an Appointment

What should I bring to my appointment with a Penn thyroid specialist?

Patients who have appointments to see a Penn thyroid specialist should have:

  • A referral from a primary care physician, if applicable
  • Copies of the most recent lab work
  • Imaging tests – please bring both the reports and images on a CD
  • Actual glass slides of your biopsy and/or surgical slides 
  • List of current medications and dosage amounts
  • Insurance ID cards
  • Co-payment, if applicable

How should I prepare for my appointment at the thyroid nodule clinic?

Please be sure to bring:

  • All referrals
  • List of current medications and dosage amounts
  • Insurance ID cards
  • Co-payment, if applicable
  • You do not need to fast and can bring one support person with you.

What to expect

What should I expect during a thyroid ultrasound?

A Penn ultrasound staff member performs a thyroid ultrasound. This is a non-invasive evaluation to assess the thyroid gland and surrounding structures, including lymph nodes. The ultrasound scan will be evaluated by one of our thyroid specialists to determine if a biopsy is needed.

What should I expect during a thyroid biopsy?

A thyroid biopsy can determine if cancer cells are present in the thyroid.

A thyroid biopsy uses a very thin needle – thinner than the one used to draw blood – to sample some of the cells from the thyroid nodule. Our onsite cytopathologists will be available to evaluate the sample to determine if there are enough cells to render a diagnosis. In some cases, molecular testing may be indicated and will be discussed at the visit. The final cytology results will come back in a few days and we will call you with the results and next steps.

There are no special preparations for this biopsy. You may eat beforehand and you may drive afterward. You may also bring a support person, who is welcome to remain present in the room while you have your evaluation and possible biopsy.

Resources for thyroid disorders and thyroid cancer

Are there resources for me to look over before or after my appointment?

Below are some resources for patients with thyroid disorders and thyroid cancer:

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