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Important telemedicine information for new and returning patients about how to schedule an appointment with your Penn doctor during Covid-19.

FAQs for Endocrine Appointments (Bone, Thyroid, Adrenal, Transgender and/or Pituitary Disorders)

Telemedicine Information for New Endocrinology Patients
Penn Endocrinology offers telemedicine visits for new patients. We encourage you sign up for our patient portal, MyPennMedicine, to be able to more easily communicate with the Penn Endocrinology team.

All telemedicine new patient visits are done via video visit using BlueJeans, a HIPAA-compliant video conferencing application. If you are unable to do a video visit, in-person appointments are available.

To optimize your telemedicine visit, we require that you to mail or fax all required information – outlined below -- to our office before your appointment. We cannot accept emailed information. Use the fax numbers below to send information to your provider’s practice. If their number is not listed, please contact the office directly.

  • Endocrinology new patient fax number, Perelman Center for Advanced Medicine: 215-614-4004.
  • Endocrinology new patient fax number, Penn Medicine University City: 215-243-4664
  • Endocrinology new patient fax number, Pennsylvania Hospital: 215-829-3486

Please contact our office at least one week before your telemedicine visit to make sure all of your required information has been is received. We may need to reschedule your appointment if we do not receive your records in advance.

Required Information:

  • Relevant lab work that led to your referral to our practice
  • Last provider note
  • Relevant imaging, including bone density scans, ultrasounds or MRIs. If imaging was done outside of Penn Medicine, we will need imaging sent to us on a CD via certified mail
  • Relevant cytology or pathology glass slides

If you need help obtaining your records, please ask us for a medical release form so we can help gather the records.

Telemedicine Information for Endocrinology Follow-Up Telemedicine Visits

Penn Endocrinology also offers telemedicine appointments for returning patients in need of care for bone, thyroid, adrenal and pituitary disorders, as well as Transgender services.

Before your telemedicine visits, please forward any interval endocrine testing to our practice. You can fax your information to the appropriate fax number below or send it via the MyPennMedicine patient portal. If your provider’s practice is not listed, please call their office.

  • Endocrinology returning patient fax number, Perelman Center for Advanced Medicine: 215-662-2373
  • Endocrinology returning patient fax number, Penn Presbyterian Medical Center: 215-243-4664
  • Endocrinology returning patient fax number, Pennsylvania Hospital: 215-829-3486

If you had imaging done at a non-Penn Medicine practice, please send actual imaging on a CD by certified mail. You can also let us know the location of the imaging facility and we can try to obtain the images electronically on your behalf.

Please also have an updated medication list, which our office staff will review with you before your visit.

FAQs for Diabetes Care Appointments

Telemedicine Information for New Patients of the Rodebaugh Diabetes Center
The Rodebaugh Diabetes center at Penn Medicine offers telemedicine visits for new patients. We encourage you sign up for our patient portal, MyPennMedicine, to be able to more easily communicate with your diabetes care team.

All telemedicine new patient visits are done via video visit using BlueJeans, a HIPAA-compliant video conferencing application. If you are unable to do a video visit, in-person appointments are available.

To optimize your telemedicine visit, we require that you to mail or fax all required information – outlined below -- to our office before your appointment. We cannot accept emailed information. Use the fax numbers below to send information to your provider’s practice. If their number is not listed, please contact the office directly.

  • Diabetes new patient fax number, Perelman Center for Advanced Medicine: 215-349-8529
  • Diabetes new patient fax number, Penn Medicine University City: 215-243-4664
  • Diabetes new patient fax number, Pennsylvania Hospital: 215-829-3486

Please contact our office at least one week before your telemedicine visit to make sure all of your required information has been is received. We may need to reschedule your appointment if we do not receive your records in advance.

Required Information:

  • Relevant lab work that led to your referral to our practice
  • Last provider note
  • Relevant lab reports
  • Relevant cytology or pathology glass slides

If you need help obtaining your records, please ask us for a medical release form so we can help gather the records.

Telemedicine Information for Diabetes Care Follow-Up Telemedicine Visits
The Rodebaugh Diabetes Center at Penn Medicine also offers telemedicine appointments for returning patients in need of diabetes care.

Before your telemedicine visits, please forward any interval lab testing to our practice. You can fax your information to the appropriate fax number below or send it via the MyPennMedicine patient portal. If your provider’s practice is not listed, please call their office.

  • Diabetes returning patient fax number, Perelman Center for Advanced Medicine: 215-662-2373
  • Diabetes returning patient fax number, Penn Presbyterian Medical Center: 215-243-4664
  • Diabetes returning patient fax number, Pennsylvania Hospital: 215-829-3486

If you had imaging done at a non-Penn Medicine practice, please send actual imaging on a CD by certified mail. You can also let us know the location of the imaging facility and we can try to obtain the images electronically on your behalf.

Please also have an updated medication list, which our office staff will review with you before your visit.

FAQs for Thyroid Appointments

Telemedicine Information for New Penn Thyroid Center Patients
The Penn Thyroid Center offers telemedicine visits for new patients. We encourage you sign up for our patient portal, MyPennMedicine, to be able to more easily communicate with your thyroid care team.

All telemedicine new patient visits are done via video visit using BlueJeans, a HIPAA-compliant video conferencing application. If you are unable to do a video visit, in-person appointments are available.

To optimize your telemedicine visit, we require that you to mail or fax all required information – outlined below -- to our office before your appointment. We cannot accept emailed information. Use the fax numbers below to send information to your provider’s practice. If their number is not listed, please contact the office directly.

  • Thyroid new patient fax number, Perelman Center for Advanced Medicine: 215-614-0418
  • Thyroid new patient fax number, Penn Medicine University City: 215-243-4664
  • Thyroid new patient fax number, Pennsylvania Hospital: 215-829-3486

Please contact our office at least one week before your telemedicine visit to make sure all of your required information has been is received. We may need to reschedule your appointment if we do not receive your records in advance.

Required Information:

  • Relevant lab work that led to your referral to our practice
  • Last provider note
  • Relevant imaging and lab work
  • Relevant cytology or pathology glass slides

If you need help obtaining your records, please ask us for a medical release form so we can help gather the records.

Telemedicine Information for Penn Thyroid Center Follow-Up Telemedicine Visits
The Penn Thyroid Center also offers telemedicine appointments for returning patients in need of care for thyroid disorders.

Before your telemedicine visits, please forward any interval thyroid testing to our practice. You can fax your information to the appropriate fax number below or send it via the MyPennMedicine patient portal. If your provider’s practice is not listed, please call their office.

  • Thyroid returning patient fax number, Perelman Center for Advanced Medicine: 215-662-2373
  • Thyroid returning patient fax number, Penn Presbyterian Medical Center: 215-243-4664
  • Thyroid returning patient fax number, Pennsylvania Hospital: 215-829-3486

If you had imaging done at a non-Penn Medicine practice, please send actual imaging on a CD by certified mail. You can also let us know the location of the imaging facility and we can try to obtain the images electronically on your behalf.

Please also have an updated medication list, which our office staff will review with you before your visit

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