Appointments and Procedures During COVID-19 At Penn Endocrinology, Diabetes and Metabolism, our highest priority is delivering high quality care while maintaining patient and staff safety. How We Are Keeping You Safe We've implemented new safety protocols for in-person appointments and procedures. We are continually evaluating patient care to improve treatment and reduce the risk of exposure to COVID-19. Telemedicine Appointments Virtual video appointments are available for new and return patients. Please read our FAQs to learn what items are needed for new-patient and follow-up telemedicine Endocrinology visits and new-patient and follow-up telemedicine visits with the Rodebaugh Diabetes Center.