Health Alert:

NEW VISITOR POLICY in effect as of Friday, March 27
See all Novel Coronavirus Information for Penn Medicine Patients

Symptoms of this virus are very similar to other seasonal respiratory ailments like colds and influenza – they can include fever, cough, and difficulty breathing. Importantly, most patients with COVID-19 have only mild, flu-like and respiratory symptoms and do not require hospitalization.

If you have respiratory or flu symptoms, please call your doctors office ahead of time. Depending on the severity of your symptoms, they may provide special instructions or – if appropriate – connect you with Penn Medicine’s 24/7 online care practice, Penn Medicine OnDemand, for a virtual visit.

For very severe symptoms like trouble breathing, call 911 or go to a hospital emergency room.

Questions about coronavirus?

We understand that our patients may have questions and concerns about risks of COVID-19 to them and their families.

Seeking Treatment for COVID-19

If you have flu and cold symptoms and suspect it may be coronavirus (COVID-19), call your provider’s office or the urgent care center before going in for care.

Penn Medicine has in-house, send-out, and drive-thru testing for patients suspected of the COVID-19 infection.

If you are a Penn Medicine patient and are looking to determine whether testing is appropriate for you, please contact your health care provider directly or contact Penn Medicine OnDemand for a virtual visit. If you are not a Penn Medicine patient, you call Penn Medicine’s coronavirus hotline at 267-785-8585.

Additional Information on the Coronavirus

For more general information about COVID-19, both the World Health Organization and the CDC offer helpful facts and information, including guidance about possible symptoms, prevention, and travel restrictions. Learn more on their websites.

Share Facts About COVID-19

Know the facts about coronavirus disease 2019 (COVID-19) and help stop the spread of rumors.

Diseases can make anyone sick regardless of their race or ethnicity.

People of Asian descent, including Chinese Americans, are not more likely to get COVID-19 than any other American. Help stop fear by letting people know that being of Asian descent does not increase the chance of getting or spreading COVID-19.

The risk of getting COVID-19 in the United States is currently low.

Some people who live in or have recently traveled to places where many people have gotten sick with COVID-19 may be monitored by health officials to protect their health and the health of other people in the community.

Someone who has completed quarantine or has been released from isolation does not pose a risk of infection to other people.

For up-to-date information, visit CDC’s coronavirus disease 2019 web page.

You can help stop COVID-19 by knowing the signs and symptoms:

  • Fever
  • Cough
  • Shortness of breath

Seek medical advice if you

  • Develop symptoms


  • Have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19.

There are simple things you can do to help keep yourself and others healthy.

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

For more information:

Download the Share Facts About COVID-19 fact sheet

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