Penn Medicine is providing – and will continue to provide – exceptional care to all of our patients. In addition to caring for patients with COVID-19, we’re treating all patients with emergency or life-threatening conditions and providing care, including surgery, when medically necessary.
We will continue to provide updates as we amend our guidelines. In the meantime, we encourage you to reach out to your healthcare provider to determine your best options, including telemedicine visits, which allow you to receive care with your phone or computer from the comfort and safety of your home.
Surgeries and Procedures
Our COVID-19 patient volume has stabilized to the point where we are confident we can safely care for all patients — those with COVID-19 and patients needing other types of medical care. We are taking a phased approach that will focus on scheduling medically necessary visits and procedures, including surgeries that Penn Medicine physicians have deemed critical for your health and well-being.
Our care environments and operating rooms are safe. We have taken extra precautions, including:
- Rigorously cleaning and disinfecting several times per day, in accordance with infection control guidelines
- Requiring masks or face coverings for all staff, patients and visitors
- Maximizing physical distancing in waiting rooms and patient care areas
- Initiating new processes such as contact-less check-in and check-out
If you need to schedule or reschedule a surgery or procedure, please contact your provider or call 800-789-7366.
Pre-Procedure COVID-19 Testing
Patients who have an upcoming surgery or procedure may need a COVID-19 test, even if you do not have coronavirus symptoms. The medical team providing your care will let you know directly if a test is needed for your procedure or surgery, and place an order. If you are given a referral, please call 267-414-2303 to schedule your test. We answer the phones on Monday through Friday from 8 am to 5 pm and on Sunday from 8 am to 4:30 pm.
We offer pre-procedure COVID-19 testing at the following locations.
Chester County Hospital
601 E. Marshall St., West Chester, PA
Testing hours: 8 am to 4:30 pm, every day
Penn Medicine Cherry Hill
1865 Route 70 East, Cherry Hill, NJ, 08003
Testing hours: 7 am to 1 pm, Monday through Friday, 8:30 am to 12:30 pm, Saturday (closed Sunday)
Penn Medicine Princeton Health
5 Plainsboro Rd, Plainsboro, NJ 08536
Testing hours: 8 am to 5 pm, Monday through Wednesday, Friday and Sunday (closed Thursday and Saturday)
Penn Medicine Radnor
250 King of Prussia Road, Radnor, PA 19087
Testing hours: 8 am to 1:30 pm, Monday through Friday; 8:30 am to 12:30 pm, Sunday
Penn Medicine University City
3737 Market St, Philadelphia, PA, 19104
Testing Hours: 8 am to 4 pm, Monday through Friday (closed Saturday and Sunday)
Penn Medicine Woodbury Heights
1006 Mantua Pike, Woodbury Heights, NJ 08097
Testing hours: 7:30 am to 12 pm, Monday through Wednesday
Penn Presbyterian Medical Center
51 N. 39th Street, Philadelphia, PA, 19104
Pavilion for Advanced Care, 1st Floor
Testing hours: 6 am to 4 pm, Monday through Friday; 8:30 am to 12:30 pm, Sunday (closed Saturday)
Walk-thru: 721 Delancey Street, Philadelphia, PA 19107
Drive-thru: 711 Delancey Street, Parking Garage Parking Deck 1, Philadelphia, PA 19107
Testing hours: 8 am to 1 pm, Sunday through Friday (closed Saturday)
Perelman Center for Advanced Medicine
3400 Civic Center Boulevard, Philadelphia, PA 19104
Smilow Conference SCTR 01-103
Testing Hours: 7 am to 3 pm, every day
Penn Urgent Care South Philadelphia
1930 South Broad Street, Ground Floor, Philadelphia, PA 19145
Testing Hours: 9 am to 12:30 pm, every day
For many patients, a phone or video visit is still the most appropriate way to see your Penn Medicine physician. We are offering virtual visits for a variety of services, certain new patient appointments and follow-up care.
Learn more about our telemedicine services
The Laboratory Patient Service Centers are prioritizing orders for patients who require urgent laboratory testing. If you have routine or non-urgent lab testing orders from your provider that can be delayed safely, we ask that you postpone those orders so our lab professionals can focus on urgent testing. If you aren’t sure how long you can safely delay, please speak with your provider.
If you require urgent testing, please follow our updated guidelines for Outpatient Labs.
Updated hours and closures are also available for Chester County Hospital, Lancaster General Health and Princeton Heath lab locations.
Penn Radiology has taken extra precautions to ensure our radiology facilities are safe and patients can get the imaging they need. Hours vary by location and are updated regularly. Please visit the Radiology Locations and Hours page for the most up-to-date information and to make an appointment.
To limit COVID-19 exposure, valet service is currently closed at all Penn Medicine locations. Garage and outdoor parking, drop-offs, shuttle service and patient escorts are still available.
Get more information about parking at the site you will be visiting
Questions About an Appointment or Procedure?
To receive more information about your specific care or if you need to postpone your appointment due to fever or other concerns, please contact your doctor's office or 800-789-7366.
We apologize for the inconvenience these changes pose to you and your family, and we appreciate your understanding.