Transfer a patient

Call us 24/7 to coordinate the transfer of your patient to a Penn Medicine hospital.

Call 877-937-7366
Paramedics taking patient on stretcher from ambulance to hospital

Transfer a patient to a Penn Medicine hospital

Patient transfers are a “one-call” process at Penn Medicine. Our team is available 24/7 to coordinate the transfer of your patient to a Penn Medicine hospital.

Call 877-937-7366 to speak directly with a provider for triage and access to rescue programs and specialized care.

Requesting patient transport

When you call our provider-only hotline, our official transport team is included early in the triage process to assess and arrange your patient’s flight or ground transport needs. No additional calls are needed.

PennStar Helicopter on helipad in Philadelphia

PennSTAR

A national leader in air medical safety and patient care, PennSTAR is the non-profit critical care flight and ground transportation service of Penn Medicine. Have additional transport-related questions for the PennSTAR team? Call the number below.

Call 800-543-STAR

Transfer information by hospital

See more information about rescue and specialized care programs by location.

Inpatient transfers for behavioral health emergencies

Princeton House Behavioral Health

To coordinate inpatient transfers to Princeton House Behavioral Health, including those for crisis stabilization care, detox care for alcohol, or benzodiazepine abuse, please call 888-437-1610 (option 1).

Penn Rescue App for EMS teams

Whether it’s used to make one touch calls to Medical Command and ER, or for quick directions to a trauma center, the Penn Rescue app was made to move as fast as you do.

Created specifically for EMS providers in southeast Pennsylvania, the Penn Rescue app quickly gives you key resources, including:

  • Alphabetical and color-coded directory of area hospitals (including trauma centers)
  • One touch directions to the closest hospital
  • Direct dial for Medical Command, notification and ER
  • EMS medications cross-referenced to protocols
  • Pennsylvania ALS and BLS protocols
  • Tools for patient assessment and care
  • References for social services

Download Penn Rescue app in Apple App Store or Google Play.

App feedback? Email Penn-Rescue@uphs.upenn.edu.

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