For patients and visitors
Whether you're a patient or visiting a loved one, we’re here to help you navigate your experience at Penn Medicine. Find important policies, patient support, and other resources to make your visit as smooth as possible.
Patient resources
Our patient resources help you and your loved ones navigate your care.
Policies and documents
Easily access Penn Medicine’s key policies and documents related to your rights, responsibilities, privacy, and more.
HIPAA notice of privacy practices
This notice describes how your health information may be used and disclosed and how you can access this info.
Patient rights and responsibilities
Read the Patient Bill of Rights and responsibilities for the location where you are receiving care.
Penn Medicine patient and visitor Code of Conduct
Penn Medicine’s Code of Conduct helps meet the goals of high quality care for all patients and visitors.
Access to health information
Multiple options to access and share health information.
Accepted insurance plans
Penn Medicine primary care doctors, specialists and hospitals accept most health plans, including the ones listed here.
Financial Assistance
At Penn Medicine, we offer patients financial counseling and assistance to those who need it.
Quality and safety
Penn Medicine is committed to providing high-quality, safe care to our patients. We regularly share and update how we are performing and what we are doing to improve.