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Visitor policies
General guidelines for all visitors and support people
In the Level 1 Trauma Center, one family member or support person can visit the patient with the treatment team’s approval at any time. In the event of death, the team may permit two people for a viewing.
Masking guidelines
Updated Dec. 31, 2025
There are high rates of flu and other respiratory viruses in our region. To help keep everyone safe, patients, visitors, and staff must wear masks in areas where patients with weakened immune systems receive care. This includes:
- Emergency Department and urgent care waiting rooms
- Dedicated cancer, radiation oncology, and transplant clinics
- Infusion centers
Anyone who wants to wear a mask is welcome to do so. If you have a cough, runny nose, or other respiratory symptoms, you must wear a surgical mask while inside Penn Medicine facilities.