Lancaster General Hospital visitor policies

Updated Jan. 13, 2026

There are high rates of flu and other respiratory viruses in our region. To help keep everyone safe, Penn Medicine suggests that all patients and visitors wear masks in our hospitals and practices. Patients with a cough, runny nose, or other respiratory symptoms will be asked to wear a mask during their visit, and visitors with symptoms will be asked not to visit.

Patients, visitors, and staff must continue to wear masks in areas where patients with weakened immune systems receive care. This includes:

• Emergency Department and urgent care waiting rooms
• Dedicated cancer, radiation oncology, and transplant clinics
• Infusion centers

Staff will also wear masks while directly caring for all patients.

As you visit, thank you for being sensitive to our patients’ need for rest—an important part of the recuperation and healing process.

We offer 24-hour open visitation, with preferred visiting hours from 11 a.m. to 8:30 p.m.

Children must have adult supervision, and children under 12 are kindly restricted from visiting the following units:

• 5 Lime-left (Trauma Neurological Unit). Immediate family only. No visitors between 2 a.m. and 4 a.m. and 2 p.m. and 4 p.m., please.
• 6 Lime-left (Medical ICU) & 6 Lime-right (Surgical ICU). Only one quiet visitor by the bedside is allowed between 2 and 4 p.m. and 10 p.m. and 6 a.m.
• 6 North (Intermediate Intensive Care Unit). Preferred hours for visitation are 9 a.m. to 9 p.m.

If you have questions or concerns, please call 717-544-5511.