Lancaster General Hospital visitor policies

Lancaster General Hospital Entrance
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Lancaster General Hospital visitor policies

Masking guidelines

Updated Feb. 4, 2026

To help keep everyone safe, patients, visitors, and staff must wear masks in areas where patients with weakened immune systems receive care. This includes:

  • Emergency Department and urgent care waiting rooms
  • Dedicated cancer, radiation oncology, and transplant clinics
  • Infusion centers

Anyone who wants to wear a mask is welcome to do so. If you have a cough, runny nose, or other respiratory symptoms, you must wear a surgical mask while inside Penn Medicine facilities.

Visiting Hours

As you visit, thank you for being sensitive to our patients’ need for rest—an important part of the recuperation and healing process.

We offer 24-hour open visitation, with preferred visiting hours from 11 a.m. to 8:30 p.m.

Children must have adult supervision, and children under 12 are kindly restricted from visiting the following units:

  • 5 Lime-left (Trauma Neurological Unit). Immediate family only. No visitors between 2 a.m. and 4 a.m. and 2 p.m. and 4 p.m., please.
  • 6 Lime-left (Medical ICU) & 6 Lime-right (Surgical ICU). Only one quiet visitor by the bedside is allowed between 2 and 4 p.m. and 10 p.m. and 6 a.m.
  • 6 North (Intermediate Intensive Care Unit). Preferred hours for visitation are 9 a.m. to 9 p.m.

If you have questions or concerns, please call 717-544-5511.