Navigating Chester County Hospital

The Red Coat Ambassadors provide maps, wayfinding guidance, patient and visitor escorts, wheelchair and walking support, and general information about the hospital to patients and visitors. Find an Ambassador at the welcome desk in the lobby and throughout Chester County Hospital.

Chester County Hospital's main entrance is at the intersection of East Marshall Street and Montgomery Avenue.

The hospital's emergency entrance and East Entrance of the Ambulatory Care Center are on East Marshall Street.

Main Lobby and First Floor

• Admissions
• Account services
• Cashier
• Medical assistance
• Medical records
• Bistro
• Cafeteria/snack bar
• Conference Rooms A and B
• Conference Room E134
• Cornwell Board Room
• EEG / EMG Testing
• Emergency Department
• Gift Shop
• Heart and Vascular Center
• Information
• Main Lobby Conference Rooms 1 and 2
• Mira Conference Room
• Pharmacy
• Pre-Procedure Testing
• Procedural Suite
• Pulmonary Testing
• Radiology
• Valet
• Waldron Lounge

Pavilion Elevator

• 2 Pavilion Intensive Care Unit - Floor 2
• 3 Pavilion Intensive Care Unit - Floor 3
• P2001–P2024 - Floor 2
• P3001–P3025 - Floor 3
• P4001–P4025 - Floor 4
• P5001–P5025 - Floor 5
• N300–N325 - Floor 3
• N401–N416 - Floor 4
• T350–T373 - Floor 3
• T450–T473 - Floor 4

North Elevator

• Labor and Delivery - Floor 2
• Mother Baby - Floor 2
• Neonatal Intensive Care Unit (NICU) - Floor 2
• Pediatrics - Floor 2
• Radiation Oncology - Floor G
• N283–N294 - Floor 2
• N300–N320 - Floor 3
• N380–N398 - Floor 3
• T350–T373 - Floor 3
• T450–T473 - Floor 4

East Elevator

• Ambulatory Care Center - Floor G
• Laboratory - Floor 2

West Elevator

• Ob/Gyn Clinic Services - Floor G
• W001–W023 - Floor G
• W152–W176 - Floor 1
• W252–W276 - Floor 2

Chester County Hospital Bistro

The Chester County Hospital Bistro is in the Knauer Family Main Lobby. The Bistro accepts cash and credit cards.

Hours
Monday to Friday: 6:30 a.m. to 9 p.m.

The Chester County Hospital Bistro serves:

• Starbucks coffee and tea
• Made-to-order breakfast sandwiches
• Assorted pastries
• Fruit
• Protein bars
• Salads
• Sandwiches and wraps
• Herr’s products
• Bottled beverages, including Pepsi produces, POM, Diet Turkey Hill iced tea, and more

Chester County Hospital Cafe

Chester County Hospital's Café is on the first floor of the South building. Credit cards are accepted.

Hours

Monday to Friday
Breakfast: 6:30 to 10 a.m.
Lunch and dinner: 11:15 a.m. to 7 p.m.

Saturday and Sunday
Breakfast: 6:30 to 9:30 a.m.
Lunch: 11:15 a.m. to 2 p.m.
Dinner: 4:30 to 6:30 p.m.

Snack bar and vending areas

Located across the hallway from the Café, the main vending area is always open. There are also vending machines in the waiting areas on the second and fourth floors of Lasko Tower, which is accessible from the North elevator.

Guest trays

Guest trays may be ordered at the unit nurses' stations. Please notify the nurses' station before 11 a.m. for lunch and before 4 p.m. for dinner. Each guest tray is $6.

Chester County Hospital's on-site pharmacy fills prescriptions and offers over-the-counter medications and retail products. Learn more about Chester County Hospital’s on-site pharmacy.

The Women's Auxiliary Gift Shop (WAGS) is open Monday through Saturday on the hospital’s ground floor. The shop features an assortment of jewelry (such as Silver Forest), affordable gift items (including Vera Bradley handbags and accessories), greeting cards, and Penn Medicine/Chester County Hospital apparel. Fresh flowers, candy, gum, and toiletries are stocked regularly. 

There are two ATMs at the hospital. One is near the entrance to the Café on the first floor of the South building. The other is near the Gift Shop on the hospital’s ground floor.

Chester County Hospital has a variety of services for patients who speak a language other than English, as well as for those with vision and hearing difficulties. Please ask your nurse for assistance.

Interpreters are available in-house, off-site, and on-call throughout the week for interpretation, translation, and education. Interpreters can also handle phone calls and help Spanish-speaking patients set appointments by phone.

Compassionate listening and prayer are available to all patients at Chester County Hospital. Anyone, not only those who identify as religious or spiritual, can call for a chaplain's support, and they will listen with compassion as you talk through what matters most to you. If you or a loved one would like to see a chaplain or get help contacting a support person from your religious denomination, please call a chaplain at 610-431-5637 or leave a message on the spiritual support voicemail service at 610-431-2911.