Paying for Treatment and Care
Prior to treatment, a Penn Global Medicine representative will discuss the payment process with you and make sure you understand all fees associated with your medical case.
As an International patient, you can pay for your health care costs in one of three ways:
- Self-pay—If you are paying all costs on your own, without insurance or the support of a government agency, we will give you an estimate of your medical care expense before you have your first appointment. Your medical care expenses are estimated based on the medical records you provide and the treatment plan that is established by expert Penn Medicine physicians and providers. It is our policy to collect 100% of your estimated costs prior to confirming appointment(s) or services. Penn Medicine accepts credit cards and wire transfers in U.S. dollars.
- International insurance—If you are using an international health insurance policy, it is important to review and understand what services your policy will cover. Please have your insurance information available when you speak to a Penn Global Medicine care coordinator. All patients presenting with international insurance coverage must obtain authorization prior to attending appointments. You are responsible for paying co-payments or deductibles prior to your scheduled date of service.
- Government sponsorship—If your government is paying for your medical treatment, you will need a letter of authorization from your embassy or sponsoring agency. Government-sponsored payment arrangements must be made before you receive treatment. You are responsible for paying co-payments or deductibles prior to your scheduled date of service.
Please contact the Penn Global Medicine office for more information about each payment type.
Services Scheduled After Initial Appointment
If you have been scheduled for additional services, or for surgery not discussed previously, contact the Penn Global Medicine office to discuss payment.
If you need to cancel or reschedule an appointment, please contact the Penn Global Medicine office know at least 48 hours beforehand.