A brain tumor diagnosis often leaves patients and their loved ones asking, “Where do I go from here?”
At Penn Medicine, Neuro Oncology Nurse Navigator Eleanor Miller, MSN, RN, OCN, CBCN, has the answers patients and their caretakers need as they navigate brain tumor treatment.
“A brain tumor diagnosis often comes out the blue, and I understand it can be overwhelming,” says Miller. “As a nurse navigator, I’m here to make sure you’re receiving the care, support and guidance you need.”
The Knowledge and Care You Need
Since she is a dedicated brain tumor nurse navigator, Miller has specialized training and knowledge of brain tumor diagnoses, treatment and health system operations. This focus and expertise translates to innovative care and better treatment options for patients.
“I am part of an incredible team, and we participate in disease team conferences, leadership meetings and other initiatives in order to share ideas, collaborate and advocate for our patients and families,” says Miller.
Patients can turn to Miller for clinical expertise and information regarding Penn’s cutting-edge treatment options, including Gamma Knife® therapy, immunotherapy and proton therapy. Miller can also provide information about clinical trials.
“Patients and caregivers can speak directly with me for guidance before they ever come to Penn, and I can explain what we have to offer or who you need to see,” says Miller. “Whether you or your loved one has just been diagnosed or you are looking for a second opinion, I am here and want to provide you with access to the best care so you can get moving on your treatment plan.”
Miller is part of the collaborative team of neurosurgeons, medical and radiation oncologists, and other specialists at the Penn Brain Tumor Center who work to provide a circle of exceptional care for patients from diagnosis and well beyond.
“I help patients get in with the right providers, coordinate care, answer questions and communicate with our team. I also refer patients to other specialists and supportive care services, such as social work, counseling and dietitians,” says Miller. “I promptly return calls and emails so you have quick access to care and information.”
Patients can trust Miller to help them set up the appointments they need, and she explains what they should anticipate as they progress through every step of their personalized brain tumor treatment plan.
“Caregivers are integral part of the process, and a great deal of decisions and burdens fall on them. I’m committed to giving them the support they need, and I tell them it’s OK to ask for help,” says Miller. “I can point them in the direction of support services, like home care and physical therapy, so they have the support for their loved one and can take care of themselves, too.”
“I am able to work across the health system, and I’m available to patients and caregivers throughout their entire treatment journey,” says Miller. “I often say that even if I don’t know the answer, I know who to connect with for patient needs.”
Connect with the Penn Brain Tumor Nurse Navigator
If you’re already a cancer patient at Penn, feel free to ask your provider to refer you.
If you’re a new patient, have a loved one who is a new patient or are looking for a second opinion, you may be connected to our brain tumor nurse navigator Eleanor Miller when you first reach out to Penn or when you make an appointment.