PHILADELPHIA –  Patricia Sullivan, PhD, Vice President of Clinical Development at the University of Pennsylvania Health System (UPHS) since 2003, has been promoted to Vice President, Quality and Patient Safety. In her current position, Sullivan is responsible for efforts to reduce clinical risks – a key UPHS initiative – as well as improving the process of patient care across Penn Medicine. Instrumental in creating the Office of Patient Affairs, Sullivan has worked with staff to assure that appropriate care, communication and if needed, service recovery is provided to every patient. Additionally, the Office of Patient Affairs has developed a sophisticated patient feedback system to more effectively identify areas of improvement.  Sullivan has also led the effort to increase the effectiveness of an “early warning and intervention” system, where potential issues can be dealt with proactively and effectively.

With this promotion, Sullivan will work with the Health System’s Chief Medical Officer and Chief Nursing Officer to integrate the work of Unit Based Clinical Leadership (UBCL) teams, with essential services such as patient safety, outcomes reviews and regulatory affairs. UBCL teams, which consist of a physician, nurse, and quality coordinator, work to improve coordination of care through interdisciplinary rounding and reducing variations in practice.

“With our continued emphasis on improving patient care, Pat is the perfect person to take on the vitally important duties and initiatives in the area of quality,” says P. J. Brennan, MD, Chief Medical Officer for UPHS. “She is a proven leader and I look forward to her continued success in this endeavor.”

Sullivan has over 25 years of health care experience ranging from clinical bedside nurse to senior leadership.  She received her Bachelor of Science in Nursing from Hunter College, a Master’s in Public Health from Columbia University and a PhD in Health Policy and Management from New York University in 2003.  She is a Senior Fellow of the Leonard Davis Institute of Health Economics at Penn and is completing her term as President of the American Heart Association of Southeastern Pennsylvania.

Penn Medicine is one of the world's leading academic medical centers, dedicated to the related missions of medical education, biomedical research, and excellence in patient care. Penn Medicine consists of the Raymond and Ruth Perelman School of Medicine at the University of Pennsylvania (founded in 1765 as the nation's first medical school) and the University of Pennsylvania Health System, which together form a $5.3 billion enterprise.

The Perelman School of Medicine has been ranked among the top five medical schools in the United States for the past 18 years, according to U.S. News & World Report's survey of research-oriented medical schools. The School is consistently among the nation's top recipients of funding from the National Institutes of Health, with $373 million awarded in the 2015 fiscal year.

The University of Pennsylvania Health System's patient care facilities include: The Hospital of the University of Pennsylvania and Penn Presbyterian Medical Center -- which are recognized as one of the nation's top "Honor Roll" hospitals by U.S. News & World Report -- Chester County Hospital; Lancaster General Health; Penn Wissahickon Hospice; and Pennsylvania Hospital -- the nation's first hospital, founded in 1751. Additional affiliated inpatient care facilities and services throughout the Philadelphia region include Chestnut Hill Hospital and Good Shepherd Penn Partners, a partnership between Good Shepherd Rehabilitation Network and Penn Medicine.

Penn Medicine is committed to improving lives and health through a variety of community-based programs and activities. In fiscal year 2015, Penn Medicine provided $253.3 million to benefit our community.

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