Single Point of Contact for Care

The center serves as a single point of contact for:

  • Clinical triage
  • Pre-certification
  • Bed identification
  • Transfer preparations
  • Inter-facility transport, including PennSTAR
  • Regular patient updates

Goals for Penn Transferring Patients

Penn Transfer Center goals:

  • Provide a single call solution for physicians wishing to access Penn Medicine services.
  • Expedite patient transfers and ensure appropriate utilization of resources
  • Use a multidisciplinary approach to patient transfer – coordinating with physicians, transfer center staff, case managers and financial counselors

How to Transfer a Patient

Call 1-877-937-7366 to use the Penn Transfer Center and transfer a patient to Penn Medicine.

Please provide the following additional information:

  • Your name and phone number
  • Your facility name and phone number
  • Patient name, age, diagnosis and services required

A patient transfer coordinator will coordinate:

  • Communication with a Penn Medicine attending physician
  • Reporting among Penn Medicine physicians, nurses, case managers, financial counselors and other team members
  • Paperwork associated with patient admission
  • Bed assignment and clinical documentation requirements
  • Patient arrival status
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