Our Commitment

At Penn Medicine we view each and every patient and visitor as a guest and it is our commitment to treat everyone in a kind and welcoming manner. From the moment you call to schedule an appointment we will work with you to ensure that you are able to schedule your appointment as quickly and easily as possible and we will answer all of your questions and concerns so that you can come in to your appointment feeling confident and at ease. We understand that coming to a medical facility can be a scary or overwhelming experience, so we work diligently to put all of our guests as ease and to have the best possible patient and/or visitor experience possible. During your appointment or hospital stay, you can be assured that you are receiving the best quality care and treatment. Our doctors and staff will work to not only treat your condition, but to ensure that the treatment works best for you as an individual based on your lifestyle and goals. Our goal at Penn Medicine is to offer quality care with a personalized approach. Additionally, we believe that this experience extends well past the end of your appointment, which is why we work to ensure that you leave your appointment or hospital stay with all of the information you need to attend to your condition, whether it be instructions on taking medications, scheduling follow-up appointments, or addressing any other questions or concerns you may have.