Quality, Safety, and Patient Satisfaction
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Patient Bill of Rights and Responsibilities
 
 


At the University of Pennsylvania Health System, our teams of interdisciplinary professionals are dedicated to providing excellent care and service to our patients and communities in a compassionate and respectful environment. Our professionals are leaders in enhancing patient quality of care, safety, and satisfaction, and we work constantly with regional and national health care providers in order to share these best practices.

As part of our commitment to superior patient care, we would like to share important information about our efforts in improving quality of care, maintaining patient safety, striving for patient satisfaction, as well as clearly communicating each patient's rights and responsibilities when under the care of any part of our Health System.

On these pages you can find our Patient Bill of Rights & Responsibilities, our patient safety goals, a description of our quality of care efforts, and information on how you tell us how we're doing.

 


Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.