Information Services


Areas of Support

The Information Services (IS) department at Penn Medicine currently supports:

  • 200 projects on average are managed at any given time
  • 400 interfaces connect data between applications
  • 200 applications
  • 20,000 desktop computers/laptops
  • 1,200 servers
  • 200 databases
  • 36,000 network ports
  • 4,000 cell phones/smart phones


  • MedView – a web-based portal for Penn Medicine clinicians that receives over one million hits per month
  • Penn Medicine's clinical data warehouse has over 1.4 billion rows of data in it and grows by 400,000 a day
  • Penn Medicine's data and voice network supports users at over 90 separate physical locations throughout the Delaware Valley
  • Computerized physician order entry (CPOE) is 100% deployed at all three hospitals
  • The ambulatory electronic medical record (EMR) is 100% implemented with 1,800 physicians currently utilizing it

Emerging Technology Initiatives:

  • Clinical Communications – Building an enterprise-wide clinical communications system to optimize delivery of critical values
  • Epic Haiku and Canto iPhone and iPad Applications – Piloting for view-only access to the patient's medical record on a mobile device
  • Epic Clinical Trial Best Practice Advisory – Implementing Epic's Best Practice Advisory functionality to alert physicians when a patient meets certain criteria that make them eligible for participation in a clinical trial
  • Epic Care Everywhere for Health Information Exchange (HIE) – Deploying Epic's functionality to exchange medical information, incorporating Meaningful Use
  • Use of the iPad in Patient Education – Using the iPad to deliver patient educational content to improve patient's ability to self-manage their disease, to improve patient satisfaction, and potentially lower readmission rates

Additional Emerging Technology Prospects:

  • Telemedicine
  • Cloud Computing in Research
  • Unified Communications