Information Services

Penn Data Health Network

Supporting a Large, Complex Environment

Most clinical systems are connected through an e-Gate interface engine which is configured in a high availability cluster environment. Penn hospitals, data centers, and other facilities are connected by a 10 Gigabit fiber-optic ring with 1 Gigabit speed to all new desktops and at least 100 Megabit speed to all existing desktops.

Slide Network

One of Penn Medicine's two data centers, located at 3440 Market Street, less than one mile from the main hospital, contains 7,000 square feet of floor space and has 240 tons of HVAC capacity. The data centers are connected via two 10G Verizon communication links. Power is provided by dual power utility feeds with manual cutover. Equipment is powered through an uninterruptible power supply (UPS) system with generator backup.

The facility employs a halon fire suppression system, Cardkey door access system, recorded security cameras, and is staffed 24 hours/day x 7 days/week x 365 days/year. A second data center, leased from the Computer Sciences Corporation in Newark, Delaware houses 600 servers, and occupies 1232 square feet of equipment space with 176 square feet of expansion space available.

The Information Services department at Penn Medicine currently supports over 1,200 servers which span the continuum of Intel-based and midrange platforms. In terms of an operating system, the I.S. department currently supports Windows and Linux. Regarding storage, Penn Medicine uses EMC- and Intel-based storage technologies and supports over 450TB. SQL and Oracle are the primary database platforms.

There are over 200 databases currently being managed by the Information Services team. Penn Medicine manages over 20,000 desktops and laptops. These devices are centrally managed on the MS SCCM platform. The devices are engineered to an enterprise standard for consistency and a lower total cost of ownership.