Information Services

Key Technology Environment Concepts

Penn Medicine has invested heavily in information technology over the last decade, and is investing about $95 million dollars in IT during the current FY11 fiscal year. Penn Medicine employs over 300 professionals in its Information Systems division, and is perennially cited as one of the nation's Most Wired Hospitals.

The Sunrise Clinical Manager CPOE system from Allscripts is implemented at all hospitals for 100 percent inpatient computer provider order entry — a rate achieved by fewer than 10% of other health care organizations. Sunrise Clinical Manager System Sunrise Pharmacy (SRx) is a full-featured pharmacy information system that enables pharmacists to quickly review and verify orders, and then safely dispenses medications. The order entry feature offers advanced clinical decision support for checking medication contraindications.

Since February 2011, Penn has completed 100% of its roll-out of the EpicCare ambulatory EMR system to all 1,800 physicians and health system outpatient practices, including all practices in the new Perelman Center for Advanced Medicine. All order entry is now fully electronic across the enterprise.

The Penn Data Store is an internally developed virtual data warehouse currently containing over 1.4 billion rows of information. This powerful repository leverages the electronic information captured by our key systems, offering a one-stop comprehensive experience for physicians and researchers by allowing them to easily combine data and perform analysis thus extending health system safety and quality goals to meet the research mission.

Other key systems include:

  • An updated Cerner Millennium Laboratory Information System, implemented in 2008.
  • A successful internally developed Emergency Department system called Emtrac, which enables 100 percent CPOE and documentation supporting over 175,000 emergency department (ED) visits per year.
  • An internally developed web-based medical record aggregator, called MedView, which provides an integrated read-only view of the data of all health system patients by drawing information in real time from multiple legacy systems. Approximately 15 million hits per year are made by physicians from this portal.
  • A patient portal, myPennMedicine, has 40,000 members participating since 2008 offering members' electronic means to access their doctor's office online for services such as requesting medication renewals, referral requests and accessing normal lab results.
  • Penn Access Manager (PAM) is an enterprise-wide capability to access to multiple applications with a single sign on while following the patient context between systems.