Information for Families and Visitors
Information Desks
For more help finding your way, stop at any of our information desks. We have the following locations:
- Main Entrance, 34th Street, ground floor
- Gates, ground floor
- Silverstein, first floor (bridge level)
Family Lounges / Waiting Areas
All patient care areas located in the hospital have their own family lounge waiting areas. Designated family lounge areas for family members and friends who are waiting for patients in surgery are on:
- 2nd floor, Dulles Building
- 4th floor Ravdin, adjacent to the Ambulatory Procedure Unit
Gift Shop
The HUP gift shop is located on the 1st floor of the Ravdin building (view floor plan). We offer flowers, balloons, snacks, gift items, toiletries and more. Our hours are:
- Monday through Friday: 8am to 9pm
- Saturday & Sunday: 9am to 8 pm
For more information, please call 215-662-2701.
Sending Mail to Patients
The mailing address for HUP is:
Hospital of the University of Pennsylvania
3400 Spruce Street
Philadelphia, PA 19104
Be sure to put the patient's name and room number on the envelope.
