As a patient, you should act in accord with UPHS policies, rules, and regulations and assume responsibility for the following:
This health care facility expects that you or your designated/legal representative will provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, "advance directives," and other matters relating to your health history or care in order for you to receive effective medical treatment.
In addition, you are responsible for reporting whether you clearly comprehend a contemplated course of action and what is expected of you.
It is expected that you will cooperate with all hospital personnel and ask questions if directions and/or procedures are not clearly understood. You are expected to be considerate of other patients and health care personnel, to assist in the control of noise and visitors in your room, and to observe the smoking policy of this institution.
You are also expected to be respectful of the property of other persons and the property of the health system.
In order to facilitate your care and the efforts of the health care personnel, you are expected to help the physicians, nurses, and allied medical personnel in their efforts to care for you by following their instructions and medical orders.
Duly authorized members of your family or designated/legal representative are expected to be available to UPHS personnel for review of your treatment in the event you are unable to properly communicate with your health care givers.
It is understood that you assume the financial responsibility of paying for all services rendered either through third-party payers (your insurance company) or being personally responsible for payment for any services which are not covered by your insurance policies.
It is expected that you will not take drugs which have not been prescribed by your attending physician and administered by appropriate staff and that you will not complicate or endanger the healing process by consuming alcoholic beverages or toxic substances during your hospital stay and or visit.
Garry L. Scheib
Chief Operating Officer
University of Pennsylvania Health System;
Hospital of the University of Pennsylvania
Michele M. Volpe
Penn Presbyterian Medical Center
Clinical Practices of the University of Pennsylvania
Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.