University of Pennsylvania Health System

Quality & Outcomes

At Penn Medicine, teams of interdisciplinary professionals are dedicated to providing excellent care and service to patients and communities in a compassionate and respectful environment. Penn's professionals are leaders in enhancing patient quality of care, safety, and satisfaction, and work constantly with regional and national health care providers in order to share these best practices.

As part of the commitment to superior patient care, Penn shares important information about its efforts to improve quality of care, maintain patient safety, strive for patient satisfaction, as well as clearly communicate each patient's rights and responsibilities when under the care of any part of the Health System.

On these pages you can find Penn's Patient Bill of Rights & Responsibilities, patient safety goals, a description of Penn's quality of care efforts, and information on how you can tell Penn how we're doing.