University of Pennsylvania Health System

Privacy Statement

Commitment to Your Privacy

Penn Medicine values your privacy and the confidentiality of the information you choose to share. Penn Medicine wants you to use the websites without being concerned that others will have access to your confidential information. This statement pertains only to Penn Medicine websites; Penn Medicine patients should also review the HIPAA Notice of Privacy Practices.

In almost all cases, you can use Penn Medicine's websites without sharing any personal information about yourself. The only information Penn learns about you is the information you voluntarily provide.

This statement is not intended to, and does not create, any contractual or other legal rights on behalf of any party. If you have any questions about this statement, please email askuphs@uphs.upenn.edu.

Penn Medicine Online Privacy Principles

  1. Penn Medicine keeps confidential any information collected through Penn Medicine websites.
  2. Penn Medicine does not use cookies or other technologies to track identifiable information about users.
  3. Penn Medicine will not send you email newsletters or other electronic communications about services, programs or website features unless you ask to receive them.
  4. Penn Medicine will tell you if the information you provide is being submitted through a secure or unsecured transfer.
  5. Sending email directly to an email address found on a Penn Medicine website is not secure. Penn does not recommend using unsecure email to communicate sensitive personal health information to anyone.
  6. Penn Medicine provides links to other websites that may have privacy statements that are different from Penn Medicine's.
  7. Penn Medicine does not share any individual data gathered online with people outside of Penn Medicine unless you specifically authorize to share your information or unless it is required by law.
  8. This website is intended for use by people age 13 or older.

1. Penn Medicine keeps confidential any information collected through Penn Medicine websites.
Penn keeps confidential any personal information that you provide. This information includes your name, postal and email addresses, telephone number and other information you share. The personal information provided is stored in a secure location, and only authorized people are able to access it. Penn uses your data only to provide the information or services you request, answer your questions and determine what information Penn should develop next for the website.

2. Penn Medicine does not use cookies or other technologies to track identifiable information about users.
Penn Medicine computer systems are not configured to track, collect or distribute personal or identifiable information about the people who visit Penn websites. Penn does not automatically gather individual names, email addresses or other individually identifiable information.

Penn Medicine websites gather information about visits to the pages that live on Penn's servers. Penn maintains statistics that show the total number of visitors to Penn's websites, requests received for pages on the websites and what domains or Internet service providers those requests come from (such as aol.com). Penn uses this information internally to improve services. Although these statistics may be provided to others, they do not contain, and cannot be used to obtain, personal information about any individual website user.

3. Penn Medicine will not send you email newsletters or other electronic communications about services, programs or website features unless you ask to receive them.
You can choose whether or not to receive email communications from Penn Medicine. We will not send you email unless you've requested it. On every email message we send, we include instructions on how to unsubscribe from our email list. If you'd like to be removed from an email list, send an email message to askuphs@uphs.upenn.edu.

4. Penn Medicine will tell you if any information you provide is being submitted through secure or unsecured transfer.
To help you use or learn more about Penn Medicine's services and programs, various contact forms have been posted throughout Penn Medicine's websites. To use these forms to contact Penn or ask Penn to contact you, you will need to complete the fields of information requested. The information you provide is transferred electronically to the person or people who can assist you with your request.

If Penn Medicine offers secure technology, such as encryption, for you to transfer requested information to Penn Medicine, it will say so on the page.

If Penn Medicine does not offer encryption or a secure transmission for a particular request form, it will say so. Be aware that unsecured information transferred over the Internet is similar to a postcard being sent through the mail. It is recommended that you do not send sensitive personal health information to Penn Medicine or anyone else using unsecured means. Should you choose to supply confidential information in this manner, you do so at your own risk.

Information received through a contact form is only shared with people who can assist in answering your questions or resolving your concerns.

5. Sending email directly to an email address found on a Penn Medicine website is not secure.
Again, unsecured information transferred over the Internet is similar to a postcard being sent through the mail. It is recommended that you do not send sensitive personal health information to Penn Medicine or anyone else using unsecured means. Should you choose to supply confidential information in this manner, you do so at your own risk.

6. Penn Medicine provides links to other websites that may have privacy statements that are different from Penn Medicine's.
Penn Medicine's websites contain links to third party websites that are not affiliated with Penn Medicine. Penn Medicine is not responsible for the content or privacy statements of those websites. If you are asked to supply personal information to those websites, we suggest you read carefully through the privacy statements of those websites.

7. We do not share any individual data gathered online with people outside of Penn Medicine unless you specifically authorize to share your information or unless it is required by law.
In those instances where Penn Medicine needs to share information with third parties to make your medical care or treatment more efficient, Penn Medicine will specifically ask for your authorization, exception in emergency circumstances or when required to do so by law.

8. This website is intended for use by people age 13 or older.
If you are younger than 13, you should get permission from your parents or guardians to use this website. And, if you are under 13, you should not submit information to this website. Instead, ask your parent or guardian to submit information on your behalf.

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