Penn Global Medicine (PGM)

Language & Cultural Services

Interpretation Services

Medical interpretation in more than 140 languages is available at no cost for patients whose primary language is not English. Interpretation may be provided by onsite professionals or through the telephone.

Patients should indicate if they need an interpreter when making an appointment. Interpreter services outside of the hospital (non-medical related) can be arranged through Penn Global Medicine for a fee.

Assistance with Cultural Preferences and Needs

Penn Medicine embraces cultural diversity and incorporates patients' cultural values into its health care plans. Penn Global Medicine respects the individual needs and customs of the patients it serves and strives to inform and educate the staff about a culture's beliefs, values and characteristics.