The Penn Metabolic & Bariatric Surgery Program's interdisciplinary teams are dedicated to providing excellent care and service to all patients in a compassionate and respectful environment. All Penn Metabolic & Bariatric Surgery Program facilities adhere to standard pre- and post-surgical protocols to ensure that quality benchmarks are met and maintained. These protocols cover a variety of areas, including nutritional guidance, pre-operative testing and post-operative monitoring.
“Having these standards in place across the system distinguishes our program and helps to ensure good outcomes and safety for our patients at all three hospitals,” says Noel Williams, MD, FRCSI, director of the Penn Metabolic & Bariatric Surgery Program. “Additionally, high-risk patients who enter our program are evaluated by a single multidisciplinary review board that identifies the most appropriate course of treatment.”
Quality improvement is embedded in the culture at Penn and has become a way of life for its staff members. Penn's success with quality initiatives is not attributable to one department or person, but rather to the hard work of all staff members at every level of care, from environmental services to nursing staff to medical leadership and senior administration. Penn Medicine closely monitors the latest advances in data analysis, as well as recommended regulatory requirements and national benchmarks, to keep abreast of important developments that are critical to patients' quality of care.
Need an appointment? Request one online 24 hours/day, 7 days/week or call 800-789-PENN (7366) to speak to a referral counselor.